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Unnable to make outgoing call to GSM IP gateway with uc-560

nicanor00
Level 1
Level 1

Hello

I have uc-560 FXO k9 with IOS uc500-advipservicesk9-mz.150-1.XA and CUE 7.1.3

I have ip phone SPA502G and SPA504G

I have a IP GSM gateway for incoming and outgoing GSM call

I configured the uc-560(192.168.20.1) and the GSM gateway(192.168.20.3) and everything gave worked fine during 1 month

Then I activated firewall, then 4 day after the outgoing and incoming GSM call have problem : it is not working

I deactivated the firewall but the problem remain the same local call between cisco IP phone are ok , outgoing and incoming call on the 4 FXO line are OK, but outgoing and incoming GSM call are not working

I uploaded configured that I saved 3 week ago when everything was fine but the problem remain the same

See attachments the debug ccsip

Please can you help me to fix this issue ?

Thanks in advance

2 Replies 2

nicanor00
Level 1
Level 1

Hello

Please some body can help ?

Are you able to ping the your ITSP? You can also remove your SIP trunk and set it up again through CCA.  Click on the Telephony\Trunks\SIP Trunk.  From there just re-enter your ITSP's settings.