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WebEx audio double key enter issue on UC540W

A SMB client of ours is having a strange issue in using WebEx with his UC540W deployment.

They are currently in trial use of WebEx to displace Citrix GoTo and they like it however for the audio conferencing when they go to punch in there meeting number on there SPA525G2 handset on a UC540W we deployed for them, each button pressed registers twice making it impossible to do so.

We are going to go in tuesday the 4th to look to reslove from the UC540W side but prior to I wanted to ask the community if anyone elses has faced this or has any suggestion for a resolution?

Thanks!

Jake

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2 REPLIES
Hall of Fame Super Gold

WebEx audio double key enter issue on UC540W

Wrong forum, try "small business voice - UC500". You can move the post using the panel on the right.

Silver

WebEx audio double key enter issue on UC540W

Hello,

This post has been moved to the correct area.

Regards,

Cindy Toy

Cisco Small Business Community Manager

for Cisco Small Business Products

www.cisco.com/go/smallbizsupport

twitter: CiscoSBsupport

Regards, Cindy If my response answered your question, please mark the response as answered. Thank you!
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