AnyConnect - ASA - Auth-Error

[danielscharf]

Hi,

using AnyConnect 3.0.3 and ASA (version 8.4.2) sometimes there are authentication errors (see below). Unfortunately I cannot find hints on cisco's documentation. The asa also means 'no info available on this syslog id'. What could be the reason???

%ASA-vpn-4-750003: Local:bfzrasa_extern:500 Remote:<ip-address>:2692 Username:Unknown Negotiation aborted due to ERROR: Failed to receive the AUTH msg before the timer expired

%ASA-vpn-4-750003: Local:bfzrasa_extern:4500 Remote:<ip-address>:2718 Username:Unknown Negotiation aborted due to ERROR: Failed to receive the AUTH msg before the timer expired

Thank you in advance!!!

Daniel

[j-elkins]

Daniel,

I am having the same issue.  Have you been able to find a resolution?

thanks

jeff

[TERRY GRACE]

I'm also having this issue with AnyConnect 3.1 and OS 8.4.5. has anyone found a solution?

[limlayhin]

I'm also having the same issue...

[TERRY GRACE]

Have you tried connecting via IP instead of fqdn?

[limlayhin]

I am using IP....

[TERRY GRACE]

You might want to check your routing to make sure the ASA is taking the correct path back to the client.