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AnyConnect Client randomly disconnects

Hi Guys, We've been getting a lot of tickets  submitted by users stating while VPN'd, their client just randomly disconnects.  Some would walk away and comeback after 10-20 minutes and it's unresponsive; It'll show connected but can not open any resources. Some even say they would be on working then it'll disconnect then they see a window saying it lost its connectivity and tries to re-connect.  I've been working with Cisco TAC with this for a few weeks and still have not found a resolution.  I've given them a lot od DART files as well as the ipconfigs of the user's PCs.

The ASA is a 5540 running ASA8.4(3) and the current client is  anyconnect-win-3.1.02040-k9.pkg 2

Any and all thoughts is welcomed as I need to find a resolution to this before it gets out of hand. Thanks in advanced!

 

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Community Member

Hi,You can refer the below

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