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AnyConnect - clinet disconnect after while

Lance Wendel
Level 1
Level 1

Hi all,

really dont know what's causing client to get disconnect.

Scenario: after couple of tries, clinet authenticate to the AAA, but it get disconnect with the following error on syslog.

ASA-4-113038

ASA-4-716007

per cisco this is due to the below..

==========================

Error Message %ASA-4-113038: Group group User user IP ipaddr Unable to create AnyConnect parent session.

Explanation  The AnyConnect session was not created for the user in the specified  group because of resource issues. For example, the user may have reached  the maximum login limit.

group— The name of the group

user— The name of the user

ipadddr— The IP address

Recommended Action None required.

716007

Error Message %ASA-4-716007: Group group User user WebVPN Unable to create session.

Explanation  The WebVPN session was not created for the user in the specified group  because of resource issues. For example, the user may have reached the  maximum login limit.

Recommended Action None required.

user— The name of the user

ipadddr— The IP address

Recommended Action None required.

====================================

there is nothing shown within AAA server, and cant seem to pin point the issue. I could escalate this, however I would like to investigate this further before escalating.

anyone has any idea please?

thank in advance

Lance

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