Anyconnect error // Unable to get user logon counts
I have an issue with connecting to my ASA using Anyconnect from a Winwows 2003 R2 SP2.
User is connected with RDS on this machine and try to connect to the ASA with Anyconnect, but he gets the following error message :
Feb 28 13:39:57 Berlin: %ASA-svc-5-722010: Group <Mycustomer_GroupPolicy> User <myuser> IP <AA.BB.CC.DD> SVC Message: 16/ERROR: Unable to get user logon counts for profile setting compliance verification..
I've created a client profile to allow connection from RDS :
Windows VPN Establishment > "AllowRemoteUsers” in the xml file, applied to the groupPolicy.
This works great on another machine, windows server 2008.
This VPN profile works frine from anywhere else and have the standard configuration.
So i Guess this is not a misconfig on the ASA but maybe an issue with the environment. User is using a terminal.
Anyone by chance could send me some troubleshooting guidelines ?
Thanks a lot for your help.
group-policy Customer_GroupPolicy internal
group-policy Customer_GroupPolicy attributes
dns-server value XXXXXX YYYY
split-tunnel-network-list value Customer_Split
default-domain value tatabisous.local
address-pools value Customer-Pool
anyconnect profiles value AllowAnyconnectRDP type user
customization value Clients_Customization
Table of ContentsIntroductionVersion HistoryPossible Future
UpdatesDocuments PurposeNAT Operation in ASA 8.3+ SectionsRule Types
Network Object NATTwice NAT / Manual NATRule Types used per SectionNAT
Types used with Twice NAT / Manual NAT and Network Obje...
[toc:faq]Introduction:This document describes details on how NAT-T
works.Background:ESP encrypts all critical information, encapsulating
the entire inner TCP/UDP datagram within an ESP header. ESP is an IP
protocol in the same sense that TCP and UDP are I...