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Anyconnect forgetting URL

Hello, I have an issue whereby intermittently the anyconnect client (2.5.0217) will "forget" the URL and the user needs to retype it.

for example the Connect to: will say VPN.company.com/ict and users can connect no problem . Every now and again it will revert to VPN.company.com

I can't find a reason or pattern to why it happens. Anyone help?

Thanks.

2 ACCEPTED SOLUTIONS

Accepted Solutions
Super Bronze

Re: Anyconnect forgetting URL

Hi,

I think when you first use the Cisco AnyConnect VPN Client and enter some address and username, the program writes and XML -file of the setting and use it in the future.

Mines located in:

C:\Users\\AppData\Local\Cisco\Cisco AnyConnect VPN Client\

The file name is Preferences. If you delete this and restart the AnyConnect Client the info fields will be empty.

If you now enter the data and connect the VPN once, it will save the data to a new Preferences file on the above folder with the the data you just entered.

EDIT:

The Preferences -file contains for example the following lines:

 
 
 

- Jouni

Re: Anyconnect forgetting URL

Hi,

In order to avoid this, please create a host entry in the XML file, so the AnyConnect will use it during the client initialization.

Server List

http://www.cisco.com/en/US/docs/security/vpn_client/anyconnect/anyconnect30/administration/guide/ac13vpnxmlref.html#wp1060730

Please let me know if you have any questions.

Thanks.

3 REPLIES
New Member

Anyconnect forgetting URL

Anyone?

Super Bronze

Re: Anyconnect forgetting URL

Hi,

I think when you first use the Cisco AnyConnect VPN Client and enter some address and username, the program writes and XML -file of the setting and use it in the future.

Mines located in:

C:\Users\\AppData\Local\Cisco\Cisco AnyConnect VPN Client\

The file name is Preferences. If you delete this and restart the AnyConnect Client the info fields will be empty.

If you now enter the data and connect the VPN once, it will save the data to a new Preferences file on the above folder with the the data you just entered.

EDIT:

The Preferences -file contains for example the following lines:

 
 
 

- Jouni

Re: Anyconnect forgetting URL

Hi,

In order to avoid this, please create a host entry in the XML file, so the AnyConnect will use it during the client initialization.

Server List

http://www.cisco.com/en/US/docs/security/vpn_client/anyconnect/anyconnect30/administration/guide/ac13vpnxmlref.html#wp1060730

Please let me know if you have any questions.

Thanks.

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