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Community Member

[AnyConnect] MSI installation failed on Windows 7

Hi,

I tried to install AnyConnect on Windows 7.

I used anyconnect msi.

I got this error:

"Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action VACon_Install, location: C:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\VACon.exe, command: -install "C:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnva.inf" VPNVA"

I tried Cisco FAQ solution but it doesn't work : http://www.cisco.com/en/US/products/ps8411/products_qanda_item09186a00809aec31.shtml#errmsgs

I found the cause of the error in C:\Windows\inf\setupapi.dev.log

I got this error: "NdisCoinst: NcipAllocateNetLuidIndex failed with error 0x5aa"

The entire log is attached to this discussion.

How can I fix it?

Thanks for your help,

Patrick

Everyone's tags (6)
104 REPLIES
Community Member

[AnyConnect] MSI installation failed on Windows 7

Hi,

This problem is solved

A third party firewall product has installed more than 1024 ghost network interfaces. (due to a driver leak on Windows). Those interfaces could only be seen into registry HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network.

1024 network interfaces is the limit for Windows so AnyConnect could not install its network interface.

Microsoft sent me a fix which could clean the registry from those ghost interfaces.

HTH,

Patrick

Community Member

[AnyConnect] MSI installation failed on Windows 7

Patrick, I am having the same error. Plase send me the fix to rollin.sopher@oracle.com. Thanks

Community Member

Hi Patrick.  Same issue here

Hi Patrick.  Same issue here can you please send me the fix to lovettd1@yahoo.com Thanks

Community Member

Hi Patrick.  Same issue here

Hi Patrick.  

Same issue here can you please send me the fix to rajivkmishra@live.com

Thanks

Community Member

I got the same issue, can you

I got the same issue, can you please send me the fix too felipe.ruescas@gmail.com

Community Member

did you get the fix?can you

did you get the fix?can you send it to me too? alexandreborim@hotmail.com

Community Member

Hi Patrick.  Same issue here

Hi Patrick.  

Same issue here can you please send me the fix to ADemyanchuk@gmail.com

Thanks

Community Member

I am facing the same issue.

I am facing the same issue. Can anyone on the group send me the fix. My email id is ronmozart@live.com

Community Member

Same Prob. No Sol.Please send

Same Prob. No Sol.

Please send me the fix 

ID is saisree333.mc@gmail.com

PLS REPLY SOON

{important}

Community Member

[AnyConnect] MSI installation failed on Windows 7

I have the same issue, please send me the fix, shahriasat@gmail.com,   Thanks!

Community Member

[AnyConnect] MSI installation failed on Windows 7

Hi Patrick

Please can you send me this fix to johnpaulhenning@googlemail.com?

Kind regards

John-Paul

Community Member

[AnyConnect] MSI installation failed on Windows 7

Hi Patrick,

Can you Please send me the fix to jaganmohen@rediffmail.com

or

jagan.vundela@pearson.com

Regards

Jegan

Community Member

[AnyConnect] MSI installation failed on Windows 7

Hi Patrick,

I have the same error, can you help me? Please send to me fix to alexgraciano@gmail.com , thanks!

Community Member

[AnyConnect] MSI installation failed on Windows 7

Hi Patrick,

are you able to email me the fix please email f_imad@hotmail.com

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