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New Member

Anyconnect not connecting on initial attempt

When I start anyconnect on my windows 7 pro machine it hangs at connecting.  I then right click and quit.  It does not quit.  I then right click and quit again and it does quit.  Then I retry and USUALLY (not always) it works the second time (giving me a login screen).  Sometimes (rarely now) it works the first time.

I've tried shutting down after a session in all manner of order also, and can detect no pattern (quit; disconnect, then quit; exit all sessions, quit; etc etc).

Is there some process I can look for or some way to verify it is properly shut down.

Also, how can I differentiate between this being caused at my end or at the other end.


BTW: I should point out that I have access to my hosts file blocked, which causes my AV to trigger every time I connect.  But, it seems to hang even if I turn off host file protection.

New Member

Anyconnect not connecting on initial attempt

Is there any way I can file a ticket for this issue, or do I need to go through the IT guy?