09-26-2017 09:45 AM - edited 03-12-2019 04:34 AM
One of our users is getting the error below. He's definitely connected to the internet because he's visited a website using his web browser as instructed below and sending emails from the computer. He's using a mobile hotspot, but I wouldn't think that that would be an issue because we use the VPN via mobile hotspots regularly with no issues. Any suggestions?
09-26-2017 02:14 PM
10-04-2017 06:29 AM
Hello,
Thanks for the link, however we ended up uninstalling and reinstalling it to fix it. The next time this happens, we'll try troubleshooting using the link that you provided. Thanks!
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