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anyconnect vpn and offline folders

I have a user who has 2.5.3055 anyconnect vpn client on win7.  When he leaves office he hibrenates laptop and when he tries from home

he is not able to access the server or printers on first connection.  He disconnects and reconnects and can access servers and printers.  wondering why he would need to reconnect to see resources.  Also, he also has offline folders set, wondering if this could relate to issue.

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