Having an issue with our ASA5540 and remote access (hardware VPN client 3002). I am able to successfully create the tunnel and access the internet, but I am not able to ping the remote access hardware client from an inside host or vice versa. We are not using split tunneling. Any help would be appreciated.
Try to check weather Nat-T is enabled on the ASA or not.
look for the command 'isakmp nat-traversal' in the configuration, add it there if its not enabled.
Regards,
Shadi`
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