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Can't open http

jordipuig
Level 1
Level 1

Hello, I have an ASA 5510 with AnyConnect and AnyConnect Mobile licenses.

Clients with a laptop can connect through AnyConnect without troubles and can use all vpn resources.

Clients with Android with AnyConnect client, can connect to the VPN, but they cannot load any webpage from internal web servers.

They have connectvity to that servers cause I can ping them.

They get the error:

- [403] Request Error (invalid) <-- if I try to access through the IP of the web server.

- [404] Not Found <-- if I try to access through the name.

Thanks for your help!

1 Accepted Solution

Accepted Solutions

What Android device are you using?  Is the Android device able to access the http server when it connects to the network on wifi?

Might be a compatibility issue between the Android device and the AnyConnect version.  Have a look at this:

http://www.cisco.com/en/US/docs/security/vpn_client/anyconnect/anyconnect25/android-user/guide/android-acug.html

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View solution in original post

5 Replies 5

What Android device are you using?  Is the Android device able to access the http server when it connects to the network on wifi?

Might be a compatibility issue between the Android device and the AnyConnect version.  Have a look at this:

http://www.cisco.com/en/US/docs/security/vpn_client/anyconnect/anyconnect25/android-user/guide/android-acug.html

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Hi Marius,

I'm using Android 4.1.2, and tried it with 2 devices, a Samsung Galaxy S3 and a Samsung Galaxy Note 3.

I downloaded the latest version of Samsung AnyConnect from the Play Store as the guide you told me says.

And no, I don't have any problem to http that web servers connected to an inside organization WiFi.

I think it should be a missconfig with AnyConnect that only affects mobile devices, could it be? And I don't know where to start looking to solve it.

Thanks!

I highly doubt it is a configuration issue since PCs are able to open.  The same configuration applies for mobility clients.  But If you like, post a scrubbed full config of your ASA and we'll see if there is something missing. 

If you could also note what IP address you are trying to reach over the VPN.

Could you check to see if the mobile clients are receiving an IP from the AnyConnect VPN and if so is it within the range that you have assigned to the pool?

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Finally I get it working...

I realised that in a rooted tablet, the AnyConnect client for rooted devices worked, so (and as you suggested in your first reply) it was related to the AnyConnect version.

I was using "Samsung AnyConnect", and now I tried to look for more versions and I found AnyConnect ICS+, which works perfectly .

Maybe I'd have to try all versions before posting...

Thanks for your help!!

Great! Glad you got it working.

Thanks for the rating

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