09-23-2010 06:56 AM
I am using ASA5505. All machines run windows 7 and i can succesfully connect to the network and browse files on the server by using the IP address, but i cannot ping the Server from the remote machines, but with windows XP machines i can. I have an application that requires that when connected through the VPN client, it should be able to ping the server.
How do i resolve this
09-23-2010 07:00 AM
Check if your server has any personal firewall turned on as normally it will block incoming pings from different subnets if it's turned on.
09-23-2010 07:31 AM
Halijenn I dont think the firewall will allow pings from XP and block windows 7 if i am using the same network for both Operting systems. Both the windows 7 and XP are on the same LAN.
09-23-2010 07:55 AM
Ronald,
Replied in your earlier thread - may be a Windows7 firewall issue.
09-23-2010 08:24 AM
Ronald,
As Jim said it could be an issue related to the Windows 7 platform. Let us ascertain that the Windows 7 machine is actually sending echo requests across the tunnel. As I understand the issue is that from the Windows 7 machine we can access the network, access the files on the server but cannot ping to the server whereas with the Windows XP machine everything works fine
Let us run "debug icmp trace" on the ASA to verify whether the ping packets from the windows 7 machine are making it to the ASA across the tunnel. Run this command only if you do not have a lot of icmp traffic flowing across or to the ASA . The debug icmp trace command shows ICMP packet information, the source IP address, and the destination address of packets arriving, departing, and traversing the PIX Firewall including pings to the PIX Firewall unit's own interfaces.
You should see the echo requests from the Windows 7 machine's IP to the server's IP address and echo replies from the Server's IP to the Windows 7 machine's IP address. In case you do not see this behavior please provide the info of what you see in the debugs. We can also Wireshark to capture icmp packets on the Windows 7 machine.
-- Namit
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