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Cisco Host Scan Not Recognizing Latest Release of AV vendors


I am trying to figure out if anyone has found a workaround for the following issue.

We have users that are trying to connect to VPN and during the Cisco Secure Desktop Host Scan even though they are running AV they are prompted by a message in the default fail rule that they do not have AV software on their computer. This is often the case as a user upgrade to the next major release of AV for example AVG 13 to AVG 14. I spoke with a Cisco Engineer and he pointed me to the latest Host Scan Release, I uploaded it and it has fixed some of the issues I was having however the release is dated 24 July 2013. There have been who knows how many updates between then and now and so we are discovering users that when they upgrade the AV the cannot log into vpn (even if they could before on a previous version). Has anyone figured out a workaround until the next release from Cisco, other than telling users not to upgrade AV software?

- Ron

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