Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Cisco VPN CLient switches Certificates

Hi,

I have an issue with 5.0 07.0410  vpn client on a windows 7 platform.  i have a user whose smartcard certificate chages whenever he attempts to connect using the vpn client. we have verified that the correct cert is set using the serial number but to no avail when the user attempts to connect, the vpn client switches to the wrong certificate.  guidance please...

1 REPLY
Cisco Employee

Cisco VPN CLient switches Certificates

Hi Andre,

How exactly did you define which cert to use?

Is the smartcard, cardreader etc. working fine (i.e. can the user use the same smartcard on the same machine for other purposes)?

Next thing to check would be the vpnclient logs (Log menu -> Log Settings, Log Window). If the logs don't help, close the client, edit the vpnclient.ini file and set all loglevels to 15, save it, then run the client again and check the logs again.

hth

Herbert

375
Views
0
Helpful
1
Replies