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New Member

Cisco VPN client x64 for win7 - will not install

Hello guys,

I have fresh windows 7 x64 installation and I try install Cisco VPN client (vpnclient-winx64-msi-5.0.07.0290-k9.exe). Installation ends with fatal error "Installation ended prematurely of an error". I red lot of 'step-by-step' how to solve this problem (run as administrator, even though that I'm administrator; UAC disabled; run in WinXP-mode; etc), without success.

I tried run installation process from cmd with verbose logging "msiexec /i vpnclient_setup.msi /lv log.txt" (and other 'recomended' optional parameters). The same result - fatal error.

Can anybody tell me where is the problem? (installation file is not corupted)

Verbose log ends with this (whole log is attached):

<cut>

Action ended 22:35:25: WiseNextDlg. Return value 3.
DEBUG: Error 2896:  Executing action WiseNextDlg failed.
Internal Error 2896. WiseNextDlg
Action ended 22:35:25: Welcome_Dialog. Return value 3.
MSI (c) (70:2C) [22:35:25:997]: Doing action: Fatal_Error
Action start 22:35:25: Fatal_Error.

MSI (c) (70:2C) [22:35:25:998]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'Fatal_Error'
MSI (c) (70:18) [22:35:26:725]: Doing action: WiseCleanup
Action start 22:35:26: WiseCleanup.

MSI (c) (70:1C) [22:35:26:736]: Invoking remote custom action. DLL: C:\Users\kyrcm\AppData\Local\Temp\MSI2023.tmp, Entrypoint: Cleanup
Action ended 22:35:26: WiseCleanup. Return value 1.
Action ended 22:35:26: Fatal_Error. Return value 2.
Action ended 22:35:26: INSTALL. Return value 3.

MSI (c) (70:2C) [22:35:26:791]: Destroying RemoteAPI object.
MSI (c) (70:4C) [22:35:26:792]: Custom Action Manager thread ending.
=== Logging stopped: 4. 10. 2010  22:35:26 ===
MSI (c) (70:2C) [22:35:26:794]: Note: 1: 1708
MSI (c) (70:2C) [22:35:26:794]: Product: Cisco Systems VPN Client 5.0.07.0290 -- Installation operation failed.

</cut>

thanks,

martin

Everyone's tags (1)
16 REPLIES
Cisco Employee

Re: Cisco VPN client x64 for win7 - will not install

Hi ,

Do you have any personal Windows Firewall or Anti Virus installed ? Please try disabling it and installing the VPN Client.

I hope that helps

Cheers,

Namit 

New Member

Re: Cisco VPN client x64 for win7 - will not install - SOLVED

Hello Namit,

firewall and antivirus were disabled.

Installation under local user was succesfull. Now it works under domain user (both users - local and domain, have the same priviledges for local computer. I can't understand it.).

martin

Cisco Employee

Re: Cisco VPN client x64 for win7 - will not install - SOLVED

Hi ,

Did you disable the Firewall and Anti Virus now or were already disabled before installation. Earlier was the installation being done as local user or domain user ?

Thanks,

Namit

New Member

Re: Cisco VPN client x64 for win7 - will not install - SOLVED

Hi,

fw and antivirus were disabled before installation process, but the problem was not connected to fw or antivirus. I installed it as domain user, but this user has admin priviledges to local computer. Maybe only domain user has some 'problem' (other (network-based) application are installed without problem). Hard to say, where was the problem. I attached whole verbose log file from installation process, you can check it. There was problem with something others.

martin

Cisco Employee

Re: Cisco VPN client x64 for win7 - will not install - SOLVED

Hi ,

This can be caused by a problem with the Wise Installer and vbscripts.  It is caused by a problem with the Wise Installer use of vbscripts This occurs when you are unable to run VBScripts on your computer. This can be due to either VBScript being disabled or unregistered. To resolve this issue follow the steps below to register VBscript your computer:

  •   Ensure the VBscript is installed.
  •   Turn off script blocking antivirus and personal firewall software.
  •   Locate the vbscript.dll on your system. On 32-bit systems, this file should be located at C:\Windows\System32. On 64-bit systems, the file should be located at C:\Windows\SysWOW64.
  •   Go to Start > Run and at the prompt enter: regsvr32.exe .

Hope that helps

Thanks,

Namit

New Member

Re: Cisco VPN client x64 for win7 - will not install - SOLVED

Hi all,

in my case is not solved.

Idea ?

BR, Andrea.

New Member

Re: Cisco VPN client x64 for win7 - will not install - SOLVED

LOG:

=== Verbose logging started: 13.10.2010  14:58:45  Build type: SHIP UNICODE 5.00.7600.00  Calling process: C:\Windows\SysWOW64\msiexec.exe ===
MSI (c) (48:6C) [14:58:45:636]: Font created.  Charset: Req=0, Ret=0, Font: Req=, Ret=Arial

MSI (c) (48:6C) [14:58:45:636]: Font created.  Charset: Req=0, Ret=0, Font: Req=, Ret=Arial

MSI (c) (48:AC) [14:58:45:657]: Resetting cached policy values
MSI (c) (48:AC) [14:58:45:657]: Machine policy value 'Debug' is 0
MSI (c) (48:AC) [14:58:45:657]: ******* RunEngine:
           ******* Product: vpnclient_setup.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (48:AC) [14:58:45:666]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (48:AC) [14:58:45:683]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Users\andrea\Downloads\Cisco VPN client\NEW\vpnclient-winx64-msi-5.0.07.0290-k9\vpnclient_setup.msi' against software restriction policy
MSI (c) (48:AC) [14:58:45:683]: Note: 1: 2262 2:  DigitalSignature 3: -2147287038
MSI (c) (48:AC) [14:58:45:683]: SOFTWARE RESTRICTION POLICY: C:\Users\andrea\Downloads\Cisco VPN client\NEW\vpnclient-winx64-msi-5.0.07.0290-k9\vpnclient_setup.msi is not digitally signed
MSI (c) (48:AC) [14:58:45:685]: SOFTWARE RESTRICTION POLICY: C:\Users\andrea\Downloads\Cisco VPN client\NEW\vpnclient-winx64-msi-5.0.07.0290-k9\vpnclient_setup.msi is permitted to run at the 'unrestricted' authorization level.
MSI (c) (48:AC) [14:58:45:738]: Cloaking enabled.
MSI (c) (48:AC) [14:58:45:738]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (48:AC) [14:58:45:744]: End dialog not enabled
MSI (c) (48:AC) [14:58:45:744]: Original package ==> C:\Users\andrea\Downloads\Cisco VPN client\NEW\vpnclient-winx64-msi-5.0.07.0290-k9\vpnclient_setup.msi
MSI (c) (48:AC) [14:58:45:744]: Package we're running from ==> C:\Users\andrea\Downloads\Cisco VPN client\NEW\vpnclient-winx64-msi-5.0.07.0290-k9\vpnclient_setup.msi
MSI (c) (48:AC) [14:58:45:749]: APPCOMPAT: Compatibility mode property overrides found.
MSI (c) (48:AC) [14:58:45:749]: APPCOMPAT: looking for appcompat database entry with ProductCode '{467D5E81-8349-4892-9E81-C3674ED8E451}'.
MSI (c) (48:AC) [14:58:45:749]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (48:AC) [14:58:45:753]: MSCOREE not loaded loading copy from system32
MSI (c) (48:AC) [14:58:45:755]: Machine policy value 'TransformsSecure' is 0
MSI (c) (48:AC) [14:58:45:755]: User policy value 'TransformsAtSource' is 0
MSI (c) (48:AC) [14:58:45:756]: Machine policy value 'DisablePatch' is 0
MSI (c) (48:AC) [14:58:45:756]: Machine policy value 'AllowLockdownPatch' is 0
MSI (c) (48:AC) [14:58:45:756]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (48:AC) [14:58:45:756]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (c) (48:AC) [14:58:45:756]: APPCOMPAT: looking for appcompat database entry with ProductCode '{467D5E81-8349-4892-9E81-C3674ED8E451}'.
MSI (c) (48:AC) [14:58:45:756]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (48:AC) [14:58:45:757]: Transforms are not secure.
MSI (c) (48:AC) [14:58:45:757]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\andrea\Downloads\Cisco VPN client\NEW\vpnclient-winx64-msi-5.0.07.0290-k9\log.txt'.
MSI (c) (48:AC) [14:58:45:757]: Command Line: CURRENTDIRECTORY=C:\Users\andrea\Downloads\Cisco VPN client\NEW\vpnclient-winx64-msi-5.0.07.0290-k9 CLIENTUILEVEL=0 CLIENTPROCESSID=7496
MSI (c) (48:AC) [14:58:45:757]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{A8E53AA2-297F-4262-9996-753440EF4AB0}'.
MSI (c) (48:AC) [14:58:45:757]: Product Code passed to Engine.Initialize:           ''
MSI (c) (48:AC) [14:58:45:757]: Product Code from property table before transforms: '{467D5E81-8349-4892-9E81-C3674ED8E451}'
MSI (c) (48:AC) [14:58:45:757]: Product Code from property table after transforms:  '{467D5E81-8349-4892-9E81-C3674ED8E451}'
MSI (c) (48:AC) [14:58:45:757]: Product not registered: beginning first-time install
MSI (c) (48:AC) [14:58:45:757]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (c) (48:AC) [14:58:45:757]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (48:AC) [14:58:45:757]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (48:AC) [14:58:45:757]: Adding new sources is allowed.
MSI (c) (48:AC) [14:58:45:757]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (c) (48:AC) [14:58:45:757]: Package name extracted from package path: 'vpnclient_setup.msi'
MSI (c) (48:AC) [14:58:45:757]: Package to be registered: 'vpnclient_setup.msi'
MSI (c) (48:AC) [14:58:45:758]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (48:AC) [14:58:45:758]: Machine policy value 'DisableMsi' is 0
MSI (c) (48:AC) [14:58:45:758]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (48:AC) [14:58:45:758]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (48:AC) [14:58:45:758]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (c) (48:AC) [14:58:45:758]: Running product '{467D5E81-8349-4892-9E81-C3674ED8E451}' with elevated privileges: Product is assigned.
MSI (c) (48:AC) [14:58:45:758]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\andrea\Downloads\Cisco VPN client\NEW\vpnclient-winx64-msi-5.0.07.0290-k9'.
MSI (c) (48:AC) [14:58:45:758]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.
MSI (c) (48:AC) [14:58:45:758]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '7496'.
MSI (c) (48:AC) [14:58:45:758]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.
MSI (c) (48:AC) [14:58:45:758]: TRANSFORMS property is now:
MSI (c) (48:AC) [14:58:45:758]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (c) (48:AC) [14:58:45:758]: SHELL32::SHGetFolderPath returned: C:\Users\andrea\AppData\Roaming
MSI (c) (48:AC) [14:58:45:759]: SHELL32::SHGetFolderPath returned: C:\Users\andrea\Favorites
MSI (c) (48:AC) [14:58:45:759]: SHELL32::SHGetFolderPath returned: C:\Users\andrea\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (48:AC) [14:58:45:759]: SHELL32::SHGetFolderPath returned: C:\Users\andrea\Documents
MSI (c) (48:AC) [14:58:45:759]: SHELL32::SHGetFolderPath returned: C:\Users\andrea\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (48:AC) [14:58:45:760]: SHELL32::SHGetFolderPath returned: C:\Users\andrea\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (48:AC) [14:58:45:760]: SHELL32::SHGetFolderPath returned: C:\Users\andrea\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (48:AC) [14:58:45:760]: SHELL32::SHGetFolderPath returned: C:\Users\andrea\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (48:AC) [14:58:45:760]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (c) (48:AC) [14:58:45:761]: SHELL32::SHGetFolderPath returned: C:\Users\andrea\AppData\Local
MSI (c) (48:AC) [14:58:45:761]: SHELL32::SHGetFolderPath returned: C:\Users\andrea\Pictures
MSI (c) (48:AC) [14:58:45:761]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (48:AC) [14:58:45:761]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (48:AC) [14:58:45:761]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (48:AC) [14:58:45:762]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (48:AC) [14:58:45:762]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (c) (48:AC) [14:58:45:762]: SHELL32::SHGetFolderPath returned: C:\Users\andrea\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (48:AC) [14:58:45:763]: SHELL32::SHGetFolderPath returned: C:\Users\andrea\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (48:AC) [14:58:45:763]: SHELL32::SHGetFolderPath returned: C:\Users\andrea\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (48:AC) [14:58:45:763]: SHELL32::SHGetFolderPath returned: C:\Users\andrea\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (48:AC) [14:58:45:763]: SHELL32::SHGetFolderPath returned: C:\Users\andrea\Desktop
MSI (c) (48:AC) [14:58:45:764]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (c) (48:AC) [14:58:45:764]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (c) (48:AC) [14:58:45:765]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (c) (48:AC) [14:58:45:769]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation
MSI (c) (48:AC) [14:58:45:769]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (c) (48:AC) [14:58:45:769]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (c) (48:AC) [14:58:45:769]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (c) (48:AC) [14:58:45:769]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (48:AC) [14:58:45:769]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'CIO'.
MSI (c) (48:AC) [14:58:45:769]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (48:AC) [14:58:45:769]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Accenture'.
MSI (c) (48:AC) [14:58:45:769]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Users\andrea\Downloads\Cisco VPN client\NEW\vpnclient-winx64-msi-5.0.07.0290-k9\vpnclient_setup.msi'.
MSI (c) (48:AC) [14:58:45:769]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\andrea\Downloads\Cisco VPN client\NEW\vpnclient-winx64-msi-5.0.07.0290-k9\vpnclient_setup.msi'.
MSI (c) (48:AC) [14:58:45:769]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (c) (48:AC) [14:58:45:769]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Users\andrea\Downloads\Cisco VPN client\NEW\vpnclient-winx64-msi-5.0.07.0290-k9\'.
MSI (c) (48:AC) [14:58:45:769]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\Users\andrea\Downloads\Cisco VPN client\NEW\vpnclient-winx64-msi-5.0.07.0290-k9\'.
MSI (c) (48:6C) [14:58:45:770]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '5.00'.
=== Logging started: 13.10.2010  14:58:45 ===
MSI (c) (48:AC) [14:58:45:776]: Note: 1: 2205 2:  3: PatchPackage
MSI (c) (48:AC) [14:58:45:776]: Machine policy value 'DisableRollback' is 0
MSI (c) (48:AC) [14:58:45:776]: User policy value 'DisableRollback' is 0
MSI (c) (48:AC) [14:58:45:776]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
MSI (c) (48:AC) [14:58:45:776]: Note: 1: 2262 2: Font 3: -2147287038
MSI (c) (48:AC) [14:58:45:777]: APPCOMPAT: [DetectVersionLaunchCondition] Launch condition already passes.
MSI (c) (48:AC) [14:58:45:777]: PROPERTY CHANGE: Adding SHIMFLAGS property. Its value is '512'.
MSI (c) (48:AC) [14:58:45:777]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (c) (48:AC) [14:58:45:777]: Doing action: INSTALL
Action start 14:58:45: INSTALL.
MSI (c) (48:AC) [14:58:45:777]: UI Sequence table 'InstallUISequence' is present and populated.
MSI (c) (48:AC) [14:58:45:777]: Running UISequence
MSI (c) (48:AC) [14:58:45:777]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.
MSI (c) (48:AC) [14:58:45:778]: Doing action: WiseStartup
Action start 14:58:45: WiseStartup.
MSI (c) (48:AC) [14:58:45:778]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'WiseStartup'
MSI (c) (48:8C) [14:58:45:791]: Invoking remote custom action. DLL: C:\Users\ANDREA\AppData\Local\Temp\MSI8E45.tmp, Entrypoint: Startup
MSI (c) (48:B0) [14:58:45:793]: Cloaking enabled.
MSI (c) (48:B0) [14:58:45:793]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (48:B0) [14:58:45:793]: Connected to service for CA interface.
Action ended 14:58:45: WiseStartup. Return value 1.
MSI (c) (48:AC) [14:58:45:926]: Doing action: LaunchConditions
Action start 14:58:45: LaunchConditions.
Action ended 14:58:45: LaunchConditions. Return value 1.
MSI (c) (48:AC) [14:58:45:927]: Doing action: SetDLLDIR
Action start 14:58:45: SetDLLDIR.
MSI (c) (48:AC) [14:58:45:927]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'SetDLLDIR'
MSI (c) (48:AC) [14:58:45:927]: PROPERTY CHANGE: Adding DLLDIR property. Its value is '{467D5E81-8349-4892-9E81-C3674ED8E451}'.
Action ended 14:58:45: SetDLLDIR. Return value 1.
MSI (c) (48:AC) [14:58:45:927]: Doing action: SetDLLLOC
Action start 14:58:45: SetDLLLOC.
MSI (c) (48:AC) [14:58:45:927]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'SetDLLLOC'
MSI (c) (48:AC) [14:58:45:927]: PROPERTY CHANGE: Adding DLLLOC property. Its value is 'C:\Users\ANDREA\AppData\Local\Temp\{467D5E81-8349-4892-9E81-C3674ED8E451}\'.
Action ended 14:58:45: SetDLLLOC. Return value 1.
MSI (c) (48:AC) [14:58:45:927]: Doing action: CsCa_CopyInstHelperDll
Action start 14:58:45: CsCa_CopyInstHelperDll.
MSI (c) (48:AC) [14:58:45:928]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'CsCa_CopyInstHelperDll'
MSI (c) (48:DC) [14:58:45:939]: Invoking remote custom action. DLL: C:\Users\ANDREA\AppData\Local\Temp\MSI8EE2.tmp, Entrypoint: f0
MSI (c) (48!40) [14:58:45:960]: PROPERTY CHANGE: Adding CsProp_CopyInstHelperDll property. Its value is '1'.
Action ended 14:58:45: CsCa_CopyInstHelperDll. Return value 1.
MSI (c) (48:AC) [14:58:45:961]: Skipping action: ClearDisableUAP (condition is false)
MSI (c) (48:AC) [14:58:45:961]: Skipping action: CsCaErr_NTNotSupported1 (condition is false)
MSI (c) (48:AC) [14:58:45:961]: Skipping action: CsCaErr_Win64BitNotSupported2 (condition is false)
MSI (c) (48:AC) [14:58:45:961]: Skipping action: SetPatchMode (condition is false)
MSI (c) (48:AC) [14:58:45:961]: Skipping action: SetPatchReinstallMode (condition is false)
MSI (c) (48:AC) [14:58:45:961]: Doing action: CsCaDll_AreWeInstalled1
Action start 14:58:45: CsCaDll_AreWeInstalled1.
MSI (c) (48:AC) [14:58:45:961]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'CsCaDll_AreWeInstalled1'
MSI (c) (48:04) [14:58:45:972]: Invoking remote custom action. DLL: C:\Users\ANDREA\AppData\Local\Temp\MSI8F02.tmp, Entrypoint: f2
MSI (c) (48!C0) [14:58:45:997]: PROPERTY CHANGE: Adding CLIENT_INSTALLED property. Its value is '0'.
Action ended 14:58:45: CsCaDll_AreWeInstalled1. Return value 1.
MSI (c) (48:AC) [14:58:45:998]: Skipping action: CsCaDll_AreWeInstalled (condition is false)
MSI (c) (48:AC) [14:58:45:998]: Skipping action: CsCaProp_SetLegacyClient2Unity (condition is false)
MSI (c) (48:AC) [14:58:45:998]: Skipping action: CsCaDll_ClientAlreadyInstalledOnVista (condition is false)
MSI (c) (48:AC) [14:58:45:998]: Doing action: Setup_Dialog
Action start 14:58:45: Setup_Dialog.
MSI (c) (48:AC) [14:58:45:999]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'Setup_Dialog'
Info 2898. For MSSansSerif8 textstyle, the system created a 'MS Sans Serif' font, in 1 character set, of 13 pixels height.
Info 2898. For Arial10 textstyle, the system created a 'Arial' font, in 1 character set, of 16 pixels height.
Info 2898. For Arial14 textstyle, the system created a 'Arial' font, in 1 character set, of 22 pixels height.
Action ended 14:58:46: Setup_Dialog. Return value 1.
MSI (c) (48:AC) [14:58:46:030]: Doing action: FindRelatedProducts
Action start 14:58:46: FindRelatedProducts.
MSI (c) (48:AC) [14:58:46:031]: Note: 1: 2262 2: Upgrade 3: -2147287038
Action ended 14:58:46: FindRelatedProducts. Return value 1.
MSI (c) (48:AC) [14:58:46:031]: Doing action: AppSearch
Action start 14:58:46: AppSearch.
MSI (c) (48:AC) [14:58:46:032]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (48:AC) [14:58:46:032]: Note: 1: 2262 2: CompLocator 3: -2147287038
MSI (c) (48:AC) [14:58:46:033]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DNE\Parameters\Order 3: 2
MSI (c) (48:AC) [14:58:46:033]: Note: 1: 2262 2: IniLocator 3: -2147287038
MSI (c) (48:AC) [14:58:46:033]: Note: 1: 2262 2: DrLocator 3: -2147287038
Action ended 14:58:46: AppSearch. Return value 1.
MSI (c) (48:AC) [14:58:46:033]: Skipping action: CCPSearch (condition is false)
MSI (c) (48:AC) [14:58:46:033]: Skipping action: CCPDialog (condition is false)
MSI (c) (48:AC) [14:58:46:033]: Skipping action: RMCCPSearch (condition is false)
MSI (c) (48:AC) [14:58:46:033]: Doing action: ValidateProductID
Action start 14:58:46: ValidateProductID.
Action ended 14:58:46: ValidateProductID. Return value 1.
MSI (c) (48:AC) [14:58:46:033]: Doing action: CostInitialize
Action start 14:58:46: CostInitialize.
MSI (c) (48:AC) [14:58:46:034]: Machine policy value 'MaxPatchCacheSize' is 10
MSI (c) (48:AC) [14:58:46:035]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.
MSI (c) (48:AC) [14:58:46:036]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
Action ended 14:58:46: CostInitialize. Return value 1.
MSI (c) (48:AC) [14:58:46:036]: Doing action: FileCost
Action start 14:58:46: FileCost.
MSI (c) (48:AC) [14:58:46:037]: Note: 1: 2262 2: MsiAssembly 3: -2147287038
MSI (c) (48:AC) [14:58:46:037]: Note: 1: 2262 2: RemoveFile 3: -2147287038
MSI (c) (48:AC) [14:58:46:037]: Note: 1: 2262 2: MoveFile 3: -2147287038
MSI (c) (48:AC) [14:58:46:037]: Note: 1: 2262 2: DuplicateFile 3: -2147287038
MSI (c) (48:AC) [14:58:46:037]: Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (48:AC) [14:58:46:037]: Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (48:AC) [14:58:46:037]: Note: 1: 2262 2: TypeLib 3: -2147287038
MSI (c) (48:AC) [14:58:46:037]: Note: 1: 2262 2: IniFile 3: -2147287038
MSI (c) (48:AC) [14:58:46:037]: Note: 1: 2262 2: ReserveCost 3: -2147287038
Action ended 14:58:46: FileCost. Return value 1.
MSI (c) (48:AC) [14:58:46:038]: Doing action: IsolateComponents
Action start 14:58:46: IsolateComponents.
MSI (c) (48:AC) [14:58:46:040]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (c) (48:AC) [14:58:46:041]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
MSI (c) (48:AC) [14:58:46:041]: Note: 1: 2205 2:  3: Patch
Action ended 14:58:46: IsolateComponents. Return value 1.
MSI (c) (48:AC) [14:58:46:041]: Doing action: CostFinalize
Action start 14:58:46: CostFinalize.
MSI (c) (48:AC) [14:58:46:041]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
MSI (c) (48:AC) [14:58:46:042]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
MSI (c) (48:AC) [14:58:46:042]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (c) (48:AC) [14:58:46:042]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (c) (48:AC) [14:58:46:042]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (c) (48:AC) [14:58:46:042]: Note: 1: 2205 2:  3: Patch
MSI (c) (48:AC) [14:58:46:042]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.
MSI (c) (48:AC) [14:58:46:042]: PROPERTY CHANGE: Adding WWWROOT property. Its value is 'C:\'.
MSI (c) (48:AC) [14:58:46:042]: PROPERTY CHANGE: Adding GAC property. Its value is 'C:\'.
MSI (c) (48:AC) [14:58:46:042]: PROPERTY CHANGE: Adding System16Folder property. Its value is 'C:\Windows\'.
MSI (c) (48:AC) [14:58:46:042]: PROPERTY CHANGE: Adding Drivers property. Its value is 'C:\Windows\system32\Drivers\'.
MSI (c) (48:AC) [14:58:46:042]: PROPERTY CHANGE: Adding WinSxS property. Its value is 'C:\Windows\'.
MSI (c) (48:AC) [14:58:46:042]: PROPERTY CHANGE: Adding ProfilesFolder property. Its value is 'C:\Windows\'.
MSI (c) (48:AC) [14:58:46:042]: PROPERTY CHANGE: Adding Cisco_Systems_VPN_Client property. Its value is 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Cisco Systems VPN Client\'.
MSI (c) (48:AC) [14:58:46:042]: PROPERTY CHANGE: Adding Cisco_Systems property. Its value is 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Cisco Systems\'.
MSI (c) (48:AC) [14:58:46:043]: PROPERTY CHANGE: Adding CommonFiles64Folder.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D property. Its value is 'C:\Program Files\Common Files\'.
MSI (c) (48:AC) [14:58:46:043]: PROPERTY CHANGE: Adding D64_CFDetNet.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D property. Its value is 'C:\Program Files\Common Files\Deterministic Networks\'.
MSI (c) (48:AC) [14:58:46:043]: PROPERTY CHANGE: Adding D64_DNCF.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D property. Its value is 'C:\Program Files\Common Files\Deterministic Networks\Common Files\'.
MSI (c) (48:AC) [14:58:46:043]: PROPERTY CHANGE: Adding D64_DNE.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D property. Its value is 'C:\Program Files\Common Files\Deterministic Networks\DNE\'.
MSI (c) (48:AC) [14:58:46:043]: PROPERTY CHANGE: Adding CommonFiles64Folder.0525718E_E263_4E57_A46E_C584C25A7F93 property. Its value is 'C:\Program Files\Common Files\'.
MSI (c) (48:AC) [14:58:46:043]: PROPERTY CHANGE: Adding INSTALLDIR2 property. Its value is 'C:\Program Files (x86)\VPN Client\'.
MSI (c) (48:AC) [14:58:46:043]: PROPERTY CHANGE: Adding INSTALLDIR1 property. Its value is 'C:\Program Files (x86)\Cisco Systems\'.
MSI (c) (48:AC) [14:58:46:043]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:\Program Files (x86)\Cisco Systems\VPN Client\'.
MSI (c) (48:AC) [14:58:46:043]: PROPERTY CHANGE: Adding updates property. Its value is 'C:\Program Files (x86)\Cisco Systems\VPN Client\updates\'.
MSI (c) (48:AC) [14:58:46:043]: PROPERTY CHANGE: Adding TempInstall property. Its value is 'C:\Program Files (x86)\Cisco Systems\VPN Client\TempInstall\'.
MSI (c) (48:AC) [14:58:46:043]: PROPERTY CHANGE: Adding Resources property. Its value is 'C:\Program Files (x86)\Cisco Systems\VPN Client\Resources\'.
MSI (c) (48:AC) [14:58:46:043]: PROPERTY CHANGE: Adding Profiles property. Its value is 'C:\Program Files (x86)\Cisco Systems\VPN Client\Profiles\'.
MSI (c) (48:AC) [14:58:46:043]: PROPERTY CHANGE: Adding Logs property. Its value is 'C:\Program Files (x86)\Cisco Systems\VPN Client\Logs\'.
MSI (c) (48:AC) [14:58:46:043]: PROPERTY CHANGE: Adding include property. Its value is 'C:\Program Files (x86)\Cisco Systems\VPN Client\include\'.
MSI (c) (48:AC) [14:58:46:043]: PROPERTY CHANGE: Adding Certificates property. Its value is 'C:\Program Files (x86)\Cisco Systems\VPN Client\Certificates\'.
MSI (c) (48:AC) [14:58:46:043]: PROPERTY CHANGE: Adding accessible property. Its value is 'C:\Program Files (x86)\Cisco Systems\VPN Client\accessible\'.
MSI (c) (48:AC) [14:58:46:043]: PROPERTY CHANGE: Adding Setup property. Its value is 'C:\Program Files (x86)\Cisco Systems\VPN Client\Setup\'.
MSI (c) (48:AC) [14:58:46:043]: PROPERTY CHANGE: Adding Languages property. Its value is 'C:\Program Files (x86)\Cisco Systems\VPN Client\Languages\'.
MSI (c) (48:AC) [14:58:46:043]: Target path resolution complete. Dumping Directory table...
MSI (c) (48:AC) [14:58:46:043]: Note: target paths subject to change (via custom actions or browsing)
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: TARGETDIR    , Object: C:\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: WWWROOT    , Object: C:\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: GAC    , Object: C:\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: MyPicturesFolder    , Object: C:\Users\andrea\Pictures\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: CommonAppDataFolder    , Object: C:\ProgramData\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: WindowsFolder    , Object: C:\Windows\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: System16Folder    , Object: C:\Windows\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: TemplateFolder    , Object: C:\ProgramData\Microsoft\Windows\Templates\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: AdminToolsFolder    , Object: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: System64Folder    , Object: C:\Windows\system32\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: Drivers    , Object: C:\Windows\system32\Drivers\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: WinSxS    , Object: C:\Windows\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: SystemFolder    , Object: C:\Windows\SysWOW64\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: FontsFolder    , Object: C:\Windows\Fonts\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: TempFolder    , Object: C:\Users\ANDREA\AppData\Local\Temp\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: ProfilesFolder    , Object: C:\Windows\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: AppDataFolder    , Object: C:\Users\andrea\AppData\Roaming\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: FavoritesFolder    , Object: C:\Users\andrea\Favorites\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: NetHoodFolder    , Object: C:\Users\andrea\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: DesktopFolder    , Object: C:\Users\Public\Desktop\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: RecentFolder    , Object: C:\Users\andrea\AppData\Roaming\Microsoft\Windows\Recent\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: StartMenuFolder    , Object: C:\ProgramData\Microsoft\Windows\Start Menu\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: ProgramMenuFolder    , Object: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: Cisco_Systems_VPN_Client    , Object: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Cisco Systems VPN Client\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: StartupFolder    , Object: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: Cisco_Systems    , Object: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Cisco Systems\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: PersonalFolder    , Object: C:\Users\andrea\Documents\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: SendToFolder    , Object: C:\Users\andrea\AppData\Roaming\Microsoft\Windows\SendTo\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: PrintHoodFolder    , Object: C:\Users\andrea\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: LocalAppDataFolder    , Object: C:\Users\andrea\AppData\Local\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: ProgramFiles64Folder    , Object: C:\Program Files\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: CommonFiles64Folder    , Object: C:\Program Files\Common Files\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: CommonFiles64Folder.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D    , Object: C:\Program Files\Common Files\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: D64_CFDetNet.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D    , Object: C:\Program Files\Common Files\Deterministic Networks\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: D64_DNCF.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D    , Object: C:\Program Files\Common Files\Deterministic Networks\Common Files\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: D64_DNE.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D    , Object: C:\Program Files\Common Files\Deterministic Networks\DNE\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: CommonFiles64Folder.0525718E_E263_4E57_A46E_C584C25A7F93    , Object: C:\Program Files\Common Files\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: ProgramFilesFolder    , Object: C:\Program Files (x86)\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: CommonFilesFolder    , Object: C:\Program Files (x86)\Common Files\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: INSTALLDIR2    , Object: C:\Program Files (x86)\VPN Client\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: INSTALLDIR1    , Object: C:\Program Files (x86)\Cisco Systems\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: INSTALLDIR    , Object: C:\Program Files (x86)\Cisco Systems\VPN Client\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: updates    , Object: C:\Program Files (x86)\Cisco Systems\VPN Client\updates\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: TempInstall    , Object: C:\Program Files (x86)\Cisco Systems\VPN Client\TempInstall\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: Resources    , Object: C:\Program Files (x86)\Cisco Systems\VPN Client\Resources\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: Profiles    , Object: C:\Program Files (x86)\Cisco Systems\VPN Client\Profiles\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: Logs    , Object: C:\Program Files (x86)\Cisco Systems\VPN Client\Logs\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: include    , Object: C:\Program Files (x86)\Cisco Systems\VPN Client\include\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: Certificates    , Object: C:\Program Files (x86)\Cisco Systems\VPN Client\Certificates\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: accessible    , Object: C:\Program Files (x86)\Cisco Systems\VPN Client\accessible\
MSI (c) (48:AC) [14:58:46:043]: Dir (target): Key: Setup    , Object: C:\Program Files (x86)\Cisco Systems\VPN Client\Setup\
MSI (c) (48:AC) [14:58:46:044]: Dir (target): Key: Languages    , Object: C:\Program Files (x86)\Cisco Systems\VPN Client\Languages\
MSI (c) (48:AC) [14:58:46:045]: Note: 1: 2262 2: RemoveFile 3: -2147287038
Action ended 14:58:46: CostFinalize. Return value 1.
MSI (c) (48:AC) [14:58:46:045]: Doing action: MigrateFeatureStates
Action start 14:58:46: MigrateFeatureStates.
Action ended 14:58:46: MigrateFeatureStates. Return value 0.
MSI (c) (48:AC) [14:58:46:047]: Doing action: SetWizardProperty1
Action start 14:58:46: SetWizardProperty1.
MSI (c) (48:AC) [14:58:46:048]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'SetWizardProperty1'
MSI (c) (48:AC) [14:58:46:048]: PROPERTY CHANGE: Adding WiseCurrentWizard property. Its value is 'Welcome_Dialog'.
Action ended 14:58:46: SetWizardProperty1. Return value 1.
MSI (c) (48:AC) [14:58:46:048]: Doing action: Welcome_Dialog
Action start 14:58:46: Welcome_Dialog.
MSI (c) (48:AC) [14:58:46:049]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'Welcome_Dialog'
MSI (c) (48:2C) [14:58:46:068]: Note: 1: 2262 2: DuplicateFile 3: -2147287038
MSI (c) (48:2C) [14:58:46:068]: Note: 1: 2262 2: ReserveCost 3: -2147287038
MSI (c) (48:2C) [14:58:46:068]: Note: 1: 2205 2:  3: _RemoveFilePath
MSI (c) (48:2C) [14:58:46:075]: Note: 1: 2262 2: TypeLib 3: -2147287038
MSI (c) (48:2C) [14:58:46:075]: Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (48:2C) [14:58:46:075]: Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (48:2C) [14:58:46:075]: Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (48:2C) [14:58:46:075]: Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (48:2C) [14:58:46:075]: Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (48:2C) [14:58:46:075]: Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (48:2C) [14:58:46:075]: Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (48:2C) [14:58:46:075]: Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (48:2C) [14:58:46:076]: Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (48:2C) [14:58:46:076]: Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (48:2C) [14:58:46:076]: Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (48:2C) [14:58:46:076]: Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (48:2C) [14:58:46:076]: Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (48:2C) [14:58:46:076]: Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (48:2C) [14:58:46:076]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
MSI (c) (48:2C) [14:58:46:076]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (c) (48:2C) [14:58:46:076]: Note: 1: 2262 2: ProgId 3: -2147287038
MSI (c) (48:2C) [14:58:46:076]: Note: 1: 2262 2: PublishComponent 3: -2147287038
MSI (c) (48:2C) [14:58:46:076]: Note: 1: 2262 2: SelfReg 3: -2147287038
MSI (c) (48:2C) [14:58:46:076]: Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (48:2C) [14:58:46:076]: Note: 1: 2262 2: Font 3: -2147287038
MSI (c) (48:2C) [14:58:46:076]: Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (48:2C) [14:58:46:076]: PROPERTY CHANGE: Modifying PrimaryVolumeSpaceAvailable property. Its current value is '0'. Its new value: '60293640'.
MSI (c) (48:2C) [14:58:46:077]: PROPERTY CHANGE: Modifying PrimaryVolumeSpaceRequired property. Its current value is '0'. Its new value: '50274'.
MSI (c) (48:2C) [14:58:46:077]: PROPERTY CHANGE: Modifying PrimaryVolumeSpaceRemaining property. Its current value is '0'. Its new value: '60243366'.
MSI (c) (48:2C) [14:58:46:077]: PROPERTY CHANGE: Adding PrimaryVolumePath property. Its value is 'C:'.
MSI (c) (48:6C) [14:58:46:746]: Doing action: WiseNextDlg
Action start 14:58:46: WiseNextDlg.
MSI (c) (48:6C) [14:58:46:746]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'WiseNextDlg'
Action ended 14:58:46: WiseNextDlg. Return value 3.
DEBUG: Error 2896:  Executing action WiseNextDlg failed.
Internal Error 2896. WiseNextDlg
Action ended 14:58:46: Welcome_Dialog. Return value 3.
MSI (c) (48:AC) [14:58:46:753]: Doing action: Fatal_Error
Action start 14:58:46: Fatal_Error.
MSI (c) (48:AC) [14:58:46:754]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'Fatal_Error'
MSI (c) (48:6C) [14:58:47:418]: Doing action: WiseCleanup
Action start 14:58:47: WiseCleanup.
MSI (c) (48:6C) [14:58:47:418]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'WiseCleanup'
MSI (c) (48:40) [14:58:47:445]: Invoking remote custom action. DLL: C:\Users\ANDREA\AppData\Local\Temp\MSI94AE.tmp, Entrypoint: Cleanup
Action ended 14:58:47: WiseCleanup. Return value 1.
Action ended 14:58:47: Fatal_Error. Return value 2.
Action ended 14:58:47: INSTALL. Return value 3.
MSI (c) (48:AC) [14:58:47:467]: Destroying RemoteAPI object.
MSI (c) (48:B0) [14:58:47:487]: Custom Action Manager thread ending.
=== Logging stopped: 13.10.2010  14:58:47 ===
MSI (c) (48:AC) [14:58:47:488]: Note: 1: 1708
MSI (c) (48:AC) [14:58:47:488]: Product: Cisco Systems VPN Client 5.0.07.0290 -- Installation operation failed.

MSI (c) (48:AC) [14:58:47:489]: Windows Installer installed the product. Product Name: Cisco Systems VPN Client 5.0.07.0290. Product Version: 5.0.7. Product Language: 1033. Manufacturer: Cisco Systems, Inc.. Installation success or error status: 1603.

MSI (c) (48:AC) [14:58:47:491]: Grabbed execution mutex.
MSI (c) (48:AC) [14:58:47:491]: Cleaning up uninstalled install packages, if any exist
MSI (c) (48:AC) [14:58:47:493]: MainEngineThread is returning 1603
=== Verbose logging stopped: 13.10.2010  14:58:47 ===

New Member

Re: Cisco VPN client x64 for win7 - will not install - SOLVED

So,

for those who are really looking to a solution to this following is what I did to solve the problem (on a Windows 74bit):

1) First launch cmd.exe as administrator and move to the folder where the vpnclient is unpacked (e.g. c:\vpnclient)

2) Run the command:

msiexec /i c:\vpnclient\vpnclient_setup.msi /qb /lv log.txt

3) if you receive an "Internal Error 2738" message then there is something wrong with your VBScript installation

3.1) double check this opening the log.txt file created with the previous command and look for the string:

DEBUG: Error 2738:  Could not access VBScript runtime for custom action

4) if the above string is there try the following commands:

for a windows 32bit run:

c:\windows\system32\regsvr32 vbscript.dll

for a windows 64bit run:

c:\windows\syswow64\regsvr32 vbscript.dll

and try again the installation as in step 2

5) if you still get an error "2738" as in step 3 then try the following:

reg delete "HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f

now retry to register "vbscript.dll" as shown in step 4 (according to your operating system) and retry the installation as in step 2

Now it should work!

If not....then call Cisco until they solve your problem!!!!

Hope this helps.

D.Costa

New Member

Cisco VPN client x64 for win7 - will not install

I was getting the "Installation ended prematurely because of an error" message when clicking Next in the installer. Step 5 in the above solution fixed the installer and I was able to successfully install and use the VPN client. (I installed with vpnclient-winx64-msi-5.0.07.0440-k9.exe)

Thanks to Dan Costa,

Peter Koletzke

New Member

Step 5 was very helpful.

Step 5 was very helpful.

Thank you!

New Member

Cisco VPN client x64 for win7 - will not install

Yea none of this worked for me so after another hour of searching and testing I stumbled upon the following website. If you don't have the B54F3741 registry key under HKCU but you do have it under HKLM and you find references to Mcafee this should fix your problem.

Link that helped me figure this out

https://support.quest.com/Search/SolutionDetail.aspx?ID=SOL82281

MCafee removal tool

http://service.mcafee.com/FAQDocument.aspx?id=TS100507

New Member

Cisco VPN client x64 for win7 - will not install

Thank you Justin for sharing - McAfee was indeed the culprit in the system I was having issues with.

New Member

Cisco VPN client x64 for win7 - will not install

I have found a resolution to this problem.

Once I did this - the problem went away immediately.

I did not have to mess around with my registry at all - my attempts to do so were a waste of time.

What you need to resolve this is to download and run MCPR.exe which is provided by McAfee.

I think that you can find it here:

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

or just google it.

You have to restart the system after running MCPR

New Member

Cisco VPN client x64 for win7 - will not install

MCPR.exe

Here's a link to download the tool, which works.

New Member

Cisco VPN client x64 for win7 - will not install

We solved it tonight! We had this problem forever and the ifcleanup script didn't work.

We heard rumor it was related to McAfee HIPS, so we forcefully removed it with HIPS ripper, Reboot, then another round of ifcleanup.x64

Still no interfaces clean


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network

so i exported the registry key above, and there were a thousand interfaces under the reg key

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\{4D36E972-E325-11CE-BFC1-08002BE10318} we deleted that key and all subkeys, then ran the ifcleanup again and it went wild!Then the install completed successfully

New Member

Try the  vpnclient-winx64-msi

Try the  vpnclient-winx64-msi-5.0.07.0440-k9.exe version instead. See my entry in the thread below confirming that this version works on Win7-64 with Dan Costa's steps in the thread below.

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