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Clientless SSL VPN Portal Customizaiton fails on 5510

I am trying to customize a web VPN portal on my 5510 but I get errors whenever I try to add a customization object.  Running ADSM 6.1(5)51 on ASA 8.0(5).  The error I get when I try to apply a newly created customization object is:

[ERROR] export webvpn customization DfltCustomization disk0:/tmpAsdmImportFile2090698426
 
export webvpn customization DfltCustomization disk0:/tmpAsdmImportFile2090698426                            ^

% Invalid input detected at '^' marker.

[ERROR] import webvpn customization test disk0:/tmpAsdmImportFile2090698426
    % copying 'disk0:/tmpAsdmImportFile2090698426' to a temporary ramfs file failed


[ERROR] delete /noconfirm disk0:/tmpAsdmImportFile2090698426
   
%Error deleting disk0:/tmpAsdmImportFile2090698426 (No such file or directory)

Tried revert webvpn all but I get error on that as well:

Result of the command: "revert webvpn all"

%ERROR: ifs_rm_dir_rec: unknown type of file `disk0:/csco_config/97/customization/86D3828A0A0EB0FFA3B55870AAA43E4F'

Any ideas?

Joe

3 REPLIES
New Member

Re: Clientless SSL VPN Portal Customizaiton fails on 5510

Hi,

I think this is related to bug ID : CSCsy77628.

I am seeing several cases where the resolution/workaround was to format the flash. Can you try that and let me know?

Regards,

Guru.

Clientless SSL VPN Portal Customizaiton fails on 5510

I have simialr issue of not finding theDfltCustomization object when I treid to create any new Customization object. How can I export file. where can I find theDfltCustomization object to export.

Clientless SSL VPN Portal Customizaiton fails on 5510

Hi,

As mentioned by Guru, the recommended action is to format the flash: memory.

Sometimes some webvpn files get corrupted resulting in missing DfltCustomization objects or import errors.

Once you format it, it should work fine.

Thanks.

Portu.

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