Connected to VPN but cannot access networked resources
I have a Cisco Concentrator 3015 running Software Rev: Cisco Systems, Inc./VPN 3000 Concentrator Version 3.6.7. We implmented a 2 factor authentication mechanism using Netrust digital certificates stored on Rainbow iKey USB tokens with the Entrust Entelligence client software 6.1. and VPN Client 4.0.3(F).<p> Some of my users are able to authenticate and login to VPN but cannot access any of the resources such as Lotus Notes email and corporate web-based applications. They can't even ping the corporate servers. I have advised them to disconnect then relogin to the concentrator which usually resolves their problem. There are instances where this doesn't help.
Some users also report that they get a VPN Client error Warning 201. <p>
There are also some users who do not face this problem at all. The worrying thing is that there is no consistent pattern as there have been cases where a user who hasn't ever had this problem suddenly hits this error and is stuck with this problem from then on.<p>
Re: Connected to VPN but cannot access networked resources
Are your uses running any firewall on their client systems? or any antivirus software? Try this. First disable any firewall or anti-virus on the client machine and then manually uninstall the vpn client. Now reinstall the VPN client and then enable firewall and antivirus.
I would recommend you to upgrade your VPN client to some 4.x version.
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