CSC module can access Internet but it cannot update its component

[Sotheng Se]

Dear Support,

IPS on Cisco ASA5510 is running well after update its license. But CSC cannot update its component. Please check attachment file for error message.

Any idea for this?

Very appreciate with your help!!!!!!

Best Regards,

[nkarthikeyan]

Hi,

What type of update you have used here.... manual or auto update?

click on update menu and choose your method and try for one update type at once and check if that happens?

Also can you check you internet settings once and try to capture the cli-logs as well...

Regards

Karthik

[Sotheng Se]

Dear Support,

The CSC module can access to internet but it can not update its component from Trend Micro Server. please kindly check information CSC module and its error.

thanks

[Peter Long]

Have you stopped the CSC scanning its own update traffic?

Cisco CSC Module - Stop it scanning its own update traffic

Pete