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Error with VPN Client 5.0.07.0440. "Reason 440: Driver Failure"

A user brought her laptop in stating she was getting a Driver Failure error.  I tried uninstalling the VPN client and recieved an error that it couldn't be removed due to a corrupted file in the OS.  I tried reinstalling the Client and it said it couldn't install unless the old client was uninstalled.  AHHHH!  How do I remove the client when the uninstaller isn't working?

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