Having trouble installing Cisco Systems VPN Client 5.0.07.0440

[kevin.ambron]

Hi,

I am having trouble installing Cisco Systems VPN Client 5.0.07.0440 on a Windows 7 64-bit laptop.   I have attached a screenshot showing the error I receive when I try to install it.    I tried the 2 things I have listed below (found them online), but neither resolved the issue.   If you have any suggestions/thoughts, they are greatly appreciated.   I have never posted anything on here, so if I post it in the wrong section, my apologies.   Thank you.

1. Tried a registry hack -

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\MaxNumFilters

Default is 8, maximum is 14.

2. Tried running this - cd %systemroot%system32regsvr32 /u dneinobj.dll & C:\Windows\system32\regsvr32 /u C:\Windows\system32\dneinobj.dll

[Philip D'Ath]

This could be related to something else that has installed a network shim in the stack.

Try uninstalling anything else that may have installed a shim, like third party firewalls, antivirus, etc.

[kevin.ambron]

Thank you for the response Philip.   The user with the issue is offsite at a customer site, so I wont be able to try what you recommended until sometime next week.   I will let you know if it works.

Thank you,

Kevin

[kevin.ambron]

Hi Philip,

I removed the antivirus and it installed perfectly!    Thank you very much for your assistance.

Kevin

[Philip D'Ath · Accepted solution]

They is good news.  It would be great if you could mark my answer as corrrect.