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How to remove entries or save a new one in the dropdown of the Anyconnect client?

I have a user that's been using Anyconnect for a while now, and we've switched the profiles on the ASA a few times over the past year.

My client looks fine, but possibly because I have a new laptop without any previous hidden settings.

The problem: Old entries in the connect to "box" are still listed and if I type a new entry it will connect but not save it as a connection profile.

If I start from scratch by uninstalling the client, going to the right external site (vpn.mydomain.com) it will auto-install the client fine again.  But the client it installs still just shows the old entries and not the correct one (which should list as vpn.mydomain.com).

I've deleted the personal profile entries under c:\users\username\appdata\local\Cisco and that removed one of the entries, but the other is still there and I can't find where on the system that one is stored.

The big thing though is that it doesn't save the correct vpn.mydomain.com entry in the list of connections, so the user either has to manually type it in and click Connect or they have to go to the website https://vpn.mydomain.com and connect via the site itself.

Any ideas on how to get this corrected so that his client only shows the correct host in the client?

Everyone's tags (2)
1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Re: How to remove entries or save a new one in the dropdown of t

On Windows, look in C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Profile. the profile entries should populate that directory.

New connections should add profiles or you can build one manually using the following simple template, substituting your values where I have typed xxxx:

http://schemas.xmlsoap.org/encoding/">

 

   

      xxx

      xxx.xxx.xxx.xxx

      SSL

   

 

There are a lot more optional entries but that's a bare bones one.

1 REPLY
Hall of Fame Super Silver

Re: How to remove entries or save a new one in the dropdown of t

On Windows, look in C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Profile. the profile entries should populate that directory.

New connections should add profiles or you can build one manually using the following simple template, substituting your values where I have typed xxxx:

http://schemas.xmlsoap.org/encoding/">

 

   

      xxx

      xxx.xxx.xxx.xxx

      SSL

   

 

There are a lot more optional entries but that's a bare bones one.

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