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New Member

how to trouble shoot VPN client inability to create tunnel with firewall

We have ISP router> hq 2821 perimeter router>ASA5510 firewall. The firewall creates and breaks IPSEC tunnels. Cisco VPN Client was downloaded and installed on computers. The computers can ping outside interface of the ASA firewall, but can not create IPSEC tunnel. Any suggestion would help in troubleshooting.

3 REPLIES

Re: how to trouble shoot VPN client inability to create tunnel w

The following link has information on most common remote access VPN troubleshooting solutions. Give it a try and let us know if you are still having problems. Posting a sanitized copy of the ASA configuration would help.

http://www.cisco.com/en/US/products/ps6120/products_tech_note09186a00807e0aca.shtml

HTH

Sundar

New Member

Re: how to trouble shoot VPN client inability to create tunnel w

I downloaded and installed Cisco VPN 5.0.02.0090. I can not create a tunnel. Could you advise. The following attachment contains the sh ru output. Thanks.

Re: how to trouble shoot VPN client inability to create tunnel w

A quick review of configuration shows the following commands missing under your group policy. Can you add this to your configuration and test.

group-policy client attributes

vpn-tunnel-protocol IPSec

address-pools value clinetpool

HTH

Sundar

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