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Community Member

IP softphone versus Lotus Notes

Hello,

I have a problem with connecting to my Lotus Notes server relaese 5 when I'm connected with my VPN client version 4.0.

When I upgrade to version 4.6 or 4.7 my problems are solved. With version 4.6 or 4.6 the IP Softphone software (Avaya) doesn't work anymore. With version 4.0 IP softphone works normally.

Please help me out with this problem.

Kind regards,

Dirk Smit

The Netherlands

4 REPLIES
Bronze

Re: IP softphone versus Lotus Notes

In the Avaya ip softphone

Try the following: Go under

Settings > Login Settings> Advanced > "Check" Local IP Address and input IP address of VPN client "interface".

Do this after vpn tunnel is established.

see attached.

Community Member

Re: IP softphone versus Lotus Notes

Thank you very much KLEO. We already tried this and that was not the solution to our problem.

Dirk

Bronze

Re: IP softphone versus Lotus Notes

Bronze

Re: IP softphone versus Lotus Notes

What version and Mode(RoadW,Telecom, etc) are you using the softphone in ?

Are you able to login ?

you might also try to disable QoS Packet Scheduler on the VPN Adpater.

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