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ipsec vpn client disconnects frequently

 

 

Hi ,

We have users from our shanghai branch office behind a pix 515 using cisco ipsec vpn client version 5.0.07.0440 to connect to our US Office. At our office we have a cisco ASA 5545x . The users vpn client from our branch office disconnects frequently and all at the same time. All other branches that connect to the US office have no issues. Below is the logs from ASA 5545x and from the vpn client, please suggest

 IKE lost contact with remote peer, deleting connection (keepalive type: DPD)
 IKE SA AM:8705e6c6 rcv'd Terminate: state AM_ACTIVE  flags 0x0861d041, refcnt 1, tuncnt 1
 sending delete/delete with reason message
 constructing blank hash payload
 constructing IPSec delete payload
 constructing qm hash payload

 

Sev=Warning/2 CVPND/0xA3400015 Error with call to IpHlpApi.DLL: CheckUpVASettings: Found IPADDR entry addr=x.x.x.x, error 0
Sev=Warning/2 CVPND/0xA3400015 Error with call to IpHlpApi.DLL: CheckUpVASettings: Found IPADDR entry addr=x.x.x.x, error 0
Sev=Warning/2 CVPND/0xA3400015 Error with call to IpHlpApi.DLL: CleanUpVASettings: Was able to delete all VA settings after all, error 0

Thanks

1 REPLY

Hi, Can you try the below

Hi,

 

Can you try the below settings in vpn client app and check if that helps.

Open the Cisco Profile file (which by default is stored under C:\Program Files\Cisco systems\VPN client\Profiles - file ending with .pcf) in notepad. Add the following line at the bottom:

UseLegacyIKEPort=1

Close, save and restart the VPN client...

 

Regards

Karthik

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