I recently purchased a Smarnet (software only) contract to run updates on one of our ASA 5510 (ASA ver. 8.2.1 and ASDM ver. 6.2.1)
I get the below message:
There are no new images available. Do you want to exit the wizard?
The issue I see with this message it the software is very outdated. How is it not finding any new images.
I tried running the updates on one of our other ASA 5510 that has newer ASA/ASDM (ASA ver. 8.2.5, ASDM ver. 6.4.5) software and it comes back with a list of update options to choose from.
The Smartnet contract I purchased was for the serial number on the ASA where the updates are not finding any new versions. Is there something that I am missing? Also, I am running this through ASDM (tools -> software updates -> upgrade software from cisco.com). The login that I am using has the contract associated in its profile.
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