Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Issue with AnnyConnect mobile client

Encounter issue with any cisco annyconnect client, domain password using "["  "]"  {open and close square bracket together } is not authenticated when we use annyconnect client. Is this bug or there is restriction for special character using in  AnnyConnect client?

following is message shown in history.

Please enter your username and password.

Authentication failed.

Authentication failed.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Issue with AnnyConnect mobile client

Yes there is a bug related to using special characters. It is documented here:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtn75204

It was only noted to apply with "&" and "<" characters but it may also apply to the brackets you see. Can you upgrade to the current AnyConnect release and see if it works there?

1 REPLY
Hall of Fame Super Silver

Issue with AnnyConnect mobile client

Yes there is a bug related to using special characters. It is documented here:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtn75204

It was only noted to apply with "&" and "<" characters but it may also apply to the brackets you see. Can you upgrade to the current AnyConnect release and see if it works there?

135
Views
0
Helpful
1
Replies
CreatePlease login to create content