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Mac computer VPN

mohmann61
Level 1
Level 1

When trying to use Anyconnect to connect a Mac computer to an ASA 5515 works fine from one Mac but try to connect with another Mac and get this error:

"The VPN connection failed due to an unexpected internal error encountered by the VPN client."

Ran DART on computer and found these errors:

Oct 28 10:52:09 aca80003.ipt.aol.com acvpnagent[61]: Function: setURL File: ../../vpn/Common/Utility/URL.cpp Line: 150 Unknown protocol
Oct 28 10:52:09 aca80003.ipt.aol.com acvpnagent[61]: Function: URL File: ../../vpn/Common/Utility/URL.cpp Line: 47 Invoked Function: URL::setURL Return Code: -28573684 (0xFE4C000C) Description: URL_ERROR_BAD_PROTOCOL parameter=https://69.168.254.221:4343
Oct 28 10:52:09 aca80003.ipt.aol.com acvpnagent[61]: Function: resolveSGHost File: ../../vpn/Agent/MainThread.cpp Line: 11199 Invoked Function: URL Return Code: -28573684 (0xFE4C000C) Description: URL_ERROR_BAD_PROTOCOL
Oct 28 10:52:09 aca80003.ipt.aol.com acvpnagent[61]: Function: processConnectNotification File: ../../vpn/Agent/MainThread.cpp Line: 11611 Invoked Function: CMainThread::resolveSGHost Return Code: -28573684 (0xFE4C000C) Description: URL_ERROR_BAD_PROTOCOL
Oct 28 10:52:09 aca80003.ipt.aol.com acvpnagent[61]: Function: respondToConnectNotification File: ../../vpn/Agent/MainThread.cpp Line: 4813 The requested VPN connection to https://69.168.254.221:4343 is not possible at this time (internal error).
Oct 28 10:52:09 aca80003.ipt.aol.com Cisco AnyConnect Secure Mobility Client[285]: Unknown XML node. name: (null)
Oct 28 10:52:09 aca80003.ipt.aol.com acvpnui[285]: Message type warning sent to the user: Connection attempt has failed.
Oct 28 10:52:09 aca80003.ipt.aol.com acvpnui[285]: Function: processIfcData File: ../../vpn/Api/ConnectMgr.cpp Line: 2614 Content type (unknown) received. Response type (internal error) from : internal error
Oct 28 10:52:09 aca80003.ipt.aol.com acvpnui[285]: Message type warning sent to the user: Unable to contact .
Oct 28 10:52:09 aca80003.ipt.aol.com acvpnui[285]: Function: processIfcData File: ../../vpn/Api/ConnectMgr.cpp Line: 2724 Unable to contact  internal error
Oct 28 10:52:09 aca80003.ipt.aol.com acvpnui[285]: Message type error sent to the user: The VPN connection failed due to an unexpected internal error encountered by the VPN client.

 

Complete file attached.

What should I be looking for?  Works fine on one Mac computer but fails on second computer so must be something on Mac computer that is causing failure.

Thank You

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