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MAPI latency/slowness over L2L VPN

We recently implented an email archiving solution (Symantec Enterprise Vault) that sends the archives to a vendor across a L2L VPN on an ASA 5510.  EV apparently uses MAPI during the archive process.

We're experencing slowness during the archive process, and the slowness seems to originate with the VPN tunnel.

I'm reaching out to see if anyone has had any experience with MAPI over VPN or if anyone has seen a similar issue.

The vendor is saying it's a "network issue", which I seriously doubt.

Thanks.

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