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Only remote side of VPN can initiate icmp

Hello,

We have a VPN between to offices (office A is me and office B is remote) and phase 1 and 2 comes up straight away if office A pings office B, but office A gets request tiem outs.  If office B then ping back to office A the icmp all starts to work.

Why can office B only initiate icmp?  Office A is using a ASA (bidirectional VPN) and office B is using a Sonicgate I think and managed by a 3rd party.

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