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Quickvpn problem connecting

Hi, I've am using a rv042 at my church's office.  All the pastors and staff using QuickVPN to connect.  The system has been working really well for the last 8 months.  For some reasons, it stopped to work a few weeks ago. It get to point of verifying network and I then get message the remote server is not responding.  I checked the log and it says:

2013/11/11 17:28:35 [STATUS]Connecting to remote gateway with IP address: 24.xx.xx.xx

2013/11/11 17:28:45 [WARNING]Remote gateway wasn't reached...

2013/11/11 17:28:45 [WARNING]Failed to connect.

2013/11/11 17:28:55 [WARNING]Remote gateway wasn't reached...

2013/11/11 17:28:55 [WARNING]Failed to connect.

2013/11/11 17:28:55 [WARNING]Failed to connect!

I had setup the pptp vpn and it is working.  any idea how can I diagnose it?

thanks!

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