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"Error 39: Unable to import certificate.

When I try installing VPN on Windows 7 and I get a message, "Error 39: Unable to import certificate. What might have not been done correctly?

3 REPLIES
Silver

Hi mongsplaatjies ,  This

Hi  

 

This issues are most likely caused by "lack of permissions" on the PC  , are you using an account with admin rights to install the certificate ? , also you should check the polices on the computer you're using ,

This happend only with this specific PC or with multiple PCs ?

Also when installing the certificate check if you have the correct password. 

 

I hope this help , 

 

Regards, 

New Member

Hi, I am trying to install

Hi,

 

I am trying to install using the user with Admin rights, aand the password for importing certificate was correct.

Silver

 Hi ,Can you try to download

 

Hi ,

Can you try to download a new certificate , if doesn't work.

 

Delete the profile and create a new one .

 

Hope this help!

 

Regards ,

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