Secure VPN Connection terminated locally by the Client

[mukeshchouhan]

Can someone explain this error message to me and what I can do to fix it...

"Secure VPN Connection terminated locally by the Client. Reason 403: Unable to contact the security gateway."

I have un/re-installed the client and still recieving this message..

[ggilbert]

What is the head end device?

Do you have any debugs turned on over at the head end device.

Can you enable debugs on the head end side to check if the client is event making the attempt to connect?

Is the client going through a firewall or NAT device.

Enable the client logs and set the logging settings to 1-13. Then try to connect and send me the logs.

Let me take a look at those.

Cheers

gilbert