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New Member

The File 'ManifestTool.exe' is not marked for installation

I am attempting to install the Cisco AnyConnect Secure Mobility Client on my Windows 7  64 bit laptop and gettng this message causing the install to fail.

The problem began to occur after the hard drive was replaced on the laptop (Dell Laptop hard drive failed under warranty).  Worked fine before hard drive replaced.

This installation is being completed using Cisco AnyConnect Secure Mobility Client.

I believe the version is 3.1.0407x (based on properties in the installation process).

The Windows operating system is Windows 7 Professional Service Pack 1 (64-bit Operating System)

 

 

 

 

 

16 REPLIES
New Member

Do you get the same error if

Do you get the same error if you get the anyconnect image from the ASA directly?Have you tried the latest windows package (3.1.05163)?

New Member

The install of the AnyConnect

The install of the AnyConnect Secure Mobility Client for Windows is a link on a website setup by the IT staff.

It runs a script to start the Cisco AnyConnect Secure Mobility Client Setup Wizard.

- Sign End User License agreement

- Install Typical Installation

- Allow install of AnyConect Secure Mobilty Client from Cisco Systems Inc. from internet

- Installer gets message "The File 'ManifestTool.exe' is not marked for installation" in Installer Information Window

- Cisco AnyConnect Securwe Mobility Cleint Setup Wizard ended prematurely

Installation terminated.  There is nothing else that I am able to do.

I have contacted the IT staff, but since the laptop does not below to them they will not help me with the problem.

 

New Member

Do you have another PC that

Do you have another PC that you can install it to verify whether the problem is local to your laptop or a general issue? Another thing you can try is to download the client from the cisco website and try to install it using Admin permissions 

Hall of Fame Super Silver

I've run both pkg (from ASA)

I've run both pkg (from ASA) and msi (from cisco.com standalone package) installations in multiple versions and never seen that particular issue you are encountering. 

I agree with Pantelis - I'd try to install using an alternate source making sure you are running installation as local Administrator.

New Member

I am the local administrator

I am the local administrator on the Windows 7 PC, but I am not should how to proceed with running installation from an alternate source.  Is there a location on the CISCO website where that can be done?

Thanks for the information in advance.

New Member

You can download the

You can download the installer from

http://software.cisco.com/download/release.html?mdfid=283000185&flowid=17001&softwareid=282364313&release=3.1.05160&relind=AVAILABLE&rellifecycle=&reltype=latest

File should be : anyconnect-win-3.1.05160-pre-deploy-k9.iso (This includes installation packages for DART, NAM, VPN, Telemetry, Hostscan, and WebSecurity components)

New Member

You can download the

You can download the installer from

http://software.cisco.com/download/release.html?mdfid=283000185&flowid=17001&softwareid=282364313&release=3.1.05160&relind=AVAILABLE&rellifecycle=&reltype=latest

File should be : anyconnect-win-3.1.05160-pre-deploy-k9.iso (This includes installation packages for DART, NAM, VPN, Telemetry, Hostscan, and WebSecurity components)

Hall of Fame Super Silver

Pantellis,I believe that'd

Pantellis,

I believe that'd work as long as the user's CCO login (cisco.com userid) is associated to a Smartnet contract entitled for ASA support.

I could be mistaken but don't think the link would allow downloads otherwise.

New Member

Hi MarkThat it correct. Maybe

Hi Mark

That it correct. Maybe his IT department could provide the relevant file. Otherwise google seach will provide him with the relevant file :)

Thanks 

Pantelis

New Member

I was able to find and

I was able to find and download the version of AnyConnect Security Mobility Client.  When I attempted to install that version I got same results as with the earlier version.  The file that I down loaded was anyconnect-win-3.1.05160-pre-deploy-k9.msi

New Member

I guess you've tried

I guess you've tried installing the client with Admin privilege right?Are yo ugetting the same error if you try to install the latest 3.1.560 client? Also please disable firewall and antivirus during installation

New Member

I talked to my network

I talked to my network administrator to verify that I had Admin authority on this laptop.

He verified that that had Admin authority.

I provided him with the clues regarding the install problems again (he had looked at it several months ago).

He used Google to look for possible solutions and tried the following which resolved the problem.

I registered vbscript.dll and removed AnyConnect from the HKEY-CLASSES-ROOT/IInstaller/Products.

 

Hall of Fame Super Silver

Michael,Thanks for updating

Michael,

Thanks for updating the thread with your resolution. Hopefully the next person encountering the problem will benefit from the information.

New Member

Only removing Anyconnect from

Only removing Anyconnect from the HKEY-CLASSES-ROOT/IInstaller/Products registry was sufficient to not have the error again.

New Member

Yep, this is the only thing

Yep, this is the only thing that worked for me. 

New Member

Hi Michael, "The File

Hi Michael,

 

"The File 'ManifestTool.exe' is not marked for installation."

 

-- This is a Windows issue and there are many causes that can arise this situation. More details can be found in the following link:

 

http://support.microsoft.com/kb/2438651

 

-- The fix is from a Microsoft Fix IT tool:

 

http://go.microsoft.com/?linkid=9779673&entrypointid=MATSKB

 

Regards,

Rupin

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