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Trouble with Cisco Anyconnect VPN Client

Hello,

our Cisco AnyConnect VPN Client has stopped working, we are a medical office and we are attempting to connect to "clientvpn.e-mds.com" however it will not connect, the username and password we input are irrelevant it doesnt come up with a "wrong credentials" window it just erases the password and at the bottom of the window it says "Please enter your username and password". our version is 2.5.0217 does anyone know anything to try? any help would be appreciated

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