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New Member

VPN 3005 looses certificates

Hello,

I have a new VPN3005 (IOS4.0.3).

After I reload or powerdown the device, all certificates are gone.

When I try to reinstall them,

the CA-certificate is installed OK,

but when I try to generate a PKCS10 request

for the VPN3005 itself I get the message:

"Error generating request: Unable to write certificate request to file."

Any idea ?

  • VPN
7 REPLIES
Silver

Re: VPN 3005 looses certificates

We had a similar error message and the problem turned out to be a corrupted flash. That is something you could look into too.

New Member

Re: VPN 3005 looses certificates

Hi,

I guess, I got the same problem as you but I`m not sure, if it`s allowed to post the solution in here.

Your file system could be corrupted - you could format it via CLI, this way I was able to save certs on our 3005.

Try open a TAC case yourself and concern to E787062.

Hope this helps :)

New Member

Re: VPN 3005 looses certificates

The VPN3005 was new.

I sent it already back to my distributor and hopefully they will send a new one.

Thanks for your help

New Member

Re: VPN 3005 looses certificates

Now my distributor sent a new VPN3005

and this device has the same problem

???

New Member

Re: VPN 3005 looses certificates

Hi,

I suggest you open a case with TAC , they would help you to get the issue resolved .

Deepali

New Member

Re: VPN 3005 looses certificates

I opened a case with TAC.

They wrote, that they will not help me,

because I have no Contract and the VPN3005

is under warranty and my distributor should

help me.

New Member

Re: VPN 3005 looses certificates

I got the same problem with a brand new 3005, and cannot do any PKI stuff. Can you tell me how to format the flash? I don't see anything in the CLI *menus*. Is there some way I can get to the regular IOS command prompt?

Jin

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