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VPN Client on Windows 7

Hi all, I cannot install the VPN Client 5.0.07.029 on a notebook running Windows 7 Professional as OS. The installation always stops with error 1036.

Can anybody help me?

regards

Norbert

6 REPLIES
Cisco Employee

Re: VPN Client on Windows 7

Is it 32-bit or 64-bit Windows 7?

For 32-bit Windows 7, you should install "vpnclient-win-msi-5.0.07.0290-k9.exe"

For 64-bit Windows 7, you should install "vpnclient-winx64-msi-5.0.07.0290-k9.exe"

Re: VPN Client on Windows 7

Its a 32bit and I tried to install "vpnclient-win-msi-5.0.07.0290-k9.exe" and I got the error message.

Re: VPN Client on Windows 7

Which error message are you getting?

Are you sure there's not a previous version of the VPN client already installed on the machine?

Federico.

Re: VPN Client on Windows 7

This VPN Installation is the first installtion on this notebook".

The Cisco Installer give back following error: "internal error 2738"

New Member

Re: VPN Client on Windows 7

I'm not sure it can help with the specified version, but I followed this suggestions and I successfully installed the Cisco VPN Client on Windows 7 latop.

Ciao

http://weblogs.asp.net/bhouse/archive/2009/01/15/how-to-successfully-install-cisco-vpn-client-on-windows-7.aspx

Cisco Employee

Re: VPN Client on Windows 7

Hi Norbert,

If you are still facing the issue, you might want to check this for the error 2738 https://supportforums.cisco.com/docs/DOC-13011

Regards,

Namit

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