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Windows 8 64 bit issues with Cisco AnyConnect Secure Mobility Client version 3.1.04072

I am having an issue with the Cisco AnyConnect Secure Mobility Client version 3.1.04072 on a Windows 8 64 bit laptop.

I am able to create the VPN connection but the connection will not allow data to be transferred.

Stats from a manual connection:

Cisco AnyConnect Secure Mobility Client Version 3.1.04072

VPN Stats

    Bytes Received:  14375

    Bytes Sent:  0

    Compressed Bytes Received:  0

    Compressed Bytes Sent:  0

    Compressed Packets Received:  0

    Compressed Packets Sent:  0

    Control Bytes Received:  0

    Control Bytes Sent:  0

    Control Packets Received:  0

    Control Packets Sent:  0

    Encrypted Bytes Received:  7820

    Encrypted Bytes Sent:  1207

    Encrypted Packets Received:  9

    Encrypted Packets Sent:  3

    Inbound Bypassed Packets:  0

    Inbound Discarded Packets:  0

    Outbound Bypassed Packets:  0

    Outbound Discarded Packets:  0

    Packets Received:  4

    Packets Sent:  0

    Time Connected:  00:03:01

Protocol Info

    Inactive Protocol

        Protocol Cipher:  RSA_3DES_168_SHA1

        Protocol Compression:  None

        Protocol State:  Disconnected

        Protocol:  DTLS

    Active Protocol

        Protocol Cipher:  RSA_3DES_168_SHA1

        Protocol Compression:  Deflate

        Protocol State:  Connected

        Protocol:  TLS

OS Version

    Windows 8 : WinNT 6.2.9200

Log from the data transmission software:

24/12/2013 12:51:13 - Application version = 1.11.28.0

24/12/2013 12:51:13 - Lodgement Library Version =  1.11.28.0

24/12/2013 12:51:13 - Connection Method =  INTERNET

24/12/2013 12:51:13 - DIS Connection Type = Automatic

24/12/2013 12:51:13 - VPN Client =  ACTIVE

24/12/2013 12:51:13 - Check Available Connections =  NOT ACTIVE

24/12/2013 12:51:13 - Windows 8 (6.2.9200 SP )

24/12/2013 12:51:13 - Language: English (Australia)

24/12/2013 12:51:13 -

24/12/2013 12:51:13 - Connected to ISP via LAN

24/12/2013 12:51:13 - Checking for presence of VPN client.

24/12/2013 12:51:13 - VPN client found. (C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpncli.exe)

24/12/2013 12:51:13 - The Cisco AnyConnect Secure Mobility Client application is in use.

24/12/2013 12:51:18 - Terminating Cisco AnyConnect Secure Mobility Client in progress ...

24/12/2013 12:51:18 -

24/12/2013 12:51:18 - Checking Cisco AnyConnect  version.

24/12/2013 12:51:19 - Cisco AnyConnect Secure Mobility Client (version 3.1.04072) .

24/12/2013 12:51:19 - Copyright (c) 2004 - 2013 Cisco Systems, Inc.  All Rights Reserved.

24/12/2013 12:51:19 - Config file directory:C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\

24/12/2013 12:51:19 -

24/12/2013 12:51:19 - Loading profile:C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Profile\ELS-IMelAde-TCP.xml

24/12/2013 12:51:19 -

24/12/2013 12:51:19 - Initializing the VPN connection.

24/12/2013 12:51:19 - Ready to connect.

24/12/2013 12:51:19 - Ready to connect.

24/12/2013 12:51:19 - Contacting ELS-IMelAde-TCP.

24/12/2013 12:51:23 - Authenticating user.

24/12/2013 12:51:23 - Connected to VPN concentrator.

24/12/2013 12:51:23 - Establishing VPN session...

24/12/2013 12:51:23 - Checking for profile updates...

24/12/2013 12:51:23 - Checking for product updates...

24/12/2013 12:51:23 - Checking for customization updates...

24/12/2013 12:51:23 - Performing any required updates...

24/12/2013 12:51:23 - Establishing VPN session...

24/12/2013 12:51:23 - Establishing VPN - Initiating connection...

24/12/2013 12:51:24 - Establishing VPN - Examining system...

24/12/2013 12:51:24 - Establishing VPN - Activating VPN adapter...

24/12/2013 12:51:24 - Establishing VPN - Configuring system...

24/12/2013 12:51:24 - Establishing VPN...

24/12/2013 12:51:24 - Connected to VPN concentrator.

24/12/2013 12:51:24 - Connected to ELS-IMelAde-TCP.

24/12/2013 12:51:24 - Connected to VPN concentrator.

24/12/2013 12:51:24 - Connection to VPN client return code = 0.

24/12/2013 12:51:24 - Connected to VPN concentrator.

24/12/2013 12:51:24 - Connecting : Connecting to 203.202.43.2.

24/12/2013 12:51:45 - Error in ConnectToDIS - Socket Error # 10060

Connection timed out.

24/12/2013 12:51:46 -

24/12/2013 12:51:46 - Disconnecting from the VPN concentrator.

24/12/2013 12:51:46 - Disconnect in progress, please wait...

24/12/2013 12:51:46 - Detaching AnyConnect, please wait...

24/12/2013 12:51:47 - Detached.

24/12/2013 12:51:47 - Disconnected from VPN concentrator.

24/12/2013 12:51:47 - *****************************************************

24/12/2013 12:51:47 -               END OF LODGEMENT PROCESS

24/12/2013 12:51:47 - *****************************************************

Issue history:

- Previously running Cisco VPN client on Windows 8 64 bit laptop (VPN working and able to transmit data over VPN)

- Upgrade to Windows 8.1 stopped the VPN client working

- Refreshed system back to Windows 8 and reinstalled all software

- Cisco VPN client would not install on system

- Cisco AnyConnect Secure Mobility Client installs and is able to connect to VPN host

- Cisco AnyConnect Secure Mobility Client downloads and installs software from VPN host

- Data transmission software returns error code #10060

Any assistance would be greatly appreciated.

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New Member

Windows 8 64 bit issues with Cisco AnyConnect Secure Mobility Cl

anyone found the fix for this?

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