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2610xm router IOS update software forced crash

dchen0999
Level 1
Level 1

Hi,

When doing 2610xm router IOS update, it gives error message of software forced crash. (please see atached file for detail error)

I can't log back in the router.

Please help.

Thanks

Dengming

4 Replies 4

dchen0999
Level 1
Level 1

http://www.cisco.com/en/US/products/hw/routers/ps359/products_tech_note09186a008010260c.shtml

// this did not give me the fix for unable to login to the router

http://www.cisco.com/en/US/products/hw/routers/ps259/products_tech_note09186a0080094a0b.shtml

// this is still not fixing the issue by saying "Error: Memory requirements exceed available memory"

Note: BB2 IOS is 12.1(27b). I try to update 12.4(18). The file is too big. I do 12.3(22) from another 2610xm BB1. Then, I can't log in to BB2.

// need to add more memory for the router.

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