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2821 Not Recognizing VWIC

cyber-burn
Level 1
Level 1

Good Morning,

I have a 2821 with a VWIC2-1MFT-T1/E1 installed. It will show the card under sh diag, but not recognize the card under sh version. I've attached both here. IOS is 12.4.16 Advanced IP Services.

Am I missing something simple or do I need to open a TAC call?

29 Replies 29

Good Morning,

I have attached the full sh diag from the router.

Current IOS on the router is Advanced IP Services 12.4.16. I believe that this is the same as IP Plus? I'm running Advanced IP Services 12.4.11T on my other remote routers with VWics installed and it recognizes them and the card command without a problem.

Hi Cyber,

I still I have no idea why you cannot configure "card type". I don't think is due to the ATM AIM that you have installed.

Why don't you try loading the same image you have on the other routers ?

Thank you for all of your help p.bevilacqua. I actually am working on doing that now. I'm pulling the IOS down from one of them now.

I tried the latest IP Voice IOS to no avail as well.

Well I tried installing the same version I have on two of my routers now, running the same VWic (VWIC2-1MFT, remote routers that I am not having a problem with are running both VWIC2-1MFT and VWIC2-2MFT cards) running perfectly out at remote sites and I am still having the same issue. This router still does not recognize the card command for some reason, while the two other routers will.

can you try moving card to a different slot ?

i have a router without any VWIC2 and the card command is not recognized like in your case.

If the problem persist take show diag on the working router and let's compare.

Hi p.bevilacqua,

I'm starting to think it might be a bad VWIC? I tried it in slot 0 & Slot 1 before posting. Tried the VWIC in Slot 2 this time. Same problem, card command is not recognized. Sh diags from both routers are attached.

Bad card or bad router. Good thing all the analysis has been done already and you can point the TAC to this thread to save time :)

Hi,

I'm facing the same problem, have you find the solution? What's the problem? Thanks for your help.

Please post output of "show diag" and "show version".

Slot 0:

C2811 Motherboard with 2FE and integrated VPN Port adapter, 2 ports

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

PCB Serial Number : FOC11465G5H

Hardware Revision : 1.0

Top Assy. Part Number : 800-26920-04

Board Revision : A0

Deviation Number : 0

Fab Version : 04

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Processor type : 87

Hardware date code : 20071120

Chassis Serial Number : FCZ1148741G

Chassis MAC Address : 001e.7a61.5258

MAC Address block size : 24

CLEI Code : COM7R00ARA

Product (FRU) Number : CISCO2811

Part Number : 73-10258-05

Version Identifier : V05

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF C1 8B 46 4F 43 31 31 34 36 35 47 35 48 40

0x10: 03 E7 41 01 00 C0 46 03 20 00 69 28 04 42 41 30

0x20: 88 00 00 00 00 02 04 03 00 81 00 00 00 00 04 00

0x30: 09 87 83 01 32 42 D0 C2 8B 46 43 5A 31 31 34 38

0x40: 37 34 31 47 C3 06 00 1E 7A 61 52 58 43 00 18 C6

0x50: 8A 43 4F 4D 37 52 30 30 41 52 41 CB 8F 43 49 53

0x60: 43 4F 32 38 31 31 20 20 20 20 20 20 82 49 28 12

0x70: 05 89 56 30 35 20 D9 02 40 C1 FF FF FF FF FF FF

WIC Slot 0:

VWIC2-2MFT-T1/E1 - 2-Port RJ-48 Multiflex Trunk - T1/E1

Hardware Revision : 0.0

Top Assy. Part Number : 800-22629-05

Board Revision : B0

Deviation Number : 0

Fab Version : 04

PCB Serial Number : FOC11521VCT

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Product (FRU) Number : VWIC2-2MFT-T1/E1

Version Identifier : V01

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 03 FC 41 00 00 C0 46 03 20 00 58 65 05

0x10: 42 42 30 88 00 00 00 00 02 04 C1 8B 46 4F 43 31

0x20: 31 35 32 31 56 43 54 03 00 81 00 00 00 00 04 00

0x30: CB 90 56 57 49 43 32 2D 32 4D 46 54 2D 54 31 2F

0x40: 45 31 89 56 30 31 20 D9 02 40 C1 FF FF FF FF FF

0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

AIM Module in slot: 0

Hardware Revision : 1.0

Top Assy. Part Number : 800-06558-06

Board Revision : B0

Deviation Number : 0

Fab Version : 07

PCB Serial Number : FOC11381RQP

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Product (FRU) Number : AIM-ATM

Version Identifier : V01

CLEI Code : CNUIALRAAA

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 01 B0 41 01 00 C0 46 03 20 00 19 9E 06

0x10: 42 42 30 88 00 00 00 00 02 07 C1 8B 46 4F 43 31

0x20: 31 33 38 31 52 51 50 03 00 81 00 00 00 00 04 00

0x30: CB 87 41 49 4D 2D 41 54 4D 89 56 30 31 20 C6 8A

0x40: 43 4E 55 49 41 4C 52 41 41 41 FF FF FF FF FF FF

0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

yourname#sh ver

Cisco IOS Software, 2800 Software (C2800NM-IPBASEK9-M), Version 12.4(11)T4, RELEASE SOFTWARE (fc3)

ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)

ROM: Cisco IOS Software, 2800 Software (C2800NM-IPBASE-M), Version 12.4(3h), RELEASE SOFTWARE (fc2)

yourname uptime is 57 minutes

System returned to ROM by reload at 13:00:27 UTC Mon Feb 4 2008

System image file is "flash:c2800nm-ipbasek9-mz.124-11.T4.bin"

Cisco 2811 (revision 53.51) with 249856K/12288K bytes of memory.

Processor board ID FCZ1148741G

2 FastEthernet interfaces

2 Channelized E1/PRI ports

DRAM configuration is 64 bits wide with parity enabled.

239K bytes of non-volatile configuration memory.

62720K bytes of ATA CompactFlash (Read/Write)

Configuration register is 0x2102

yourname#

Configure "card type E1 0". After that, controller E1 0/0 will appear.

Hope this helps, please rate post if it does!

I already did here's the result :

card type e1 0 0

network-clock-participate wic 0

network-clock-select 1 E1 0/0/0

controller E1 0/0/0

yourname(config)#controller E1 0/0/0

yourname(config-controller)#mode ?

cas Configure CAS (Channel Associated Signal) mode

ccs Configure CCS (Common Channel Signal) mode

There I have no ATM IMA!

Have you an idea, why?

Rgds.

Yavuz

As mentioned in the other thread, I think you need "SP services" or "Advanced IP services" image for ATM IMA.

Ok, I will try and keep you informed.

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