Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

2821 Router with unknown username and password

Ok, I have a 2821 router that has a username and password. I thought I knew what they were, but apparently not. I even get prompted for them in Rommon.

3 REPLIES
Cisco Employee

Re: 2821 Router with unknown username and password

You can do a password recovery on the ISR.

Please use the link below for the procedure.

http://www.cisco.com/en/US/products/hw/routers/ps259/products_password_recovery09186a0080094675.shtml

HTH,Please rate if it does.

-amit singh

New Member

Re: 2821 Router with unknown username and password

I get to step 4 of this proceedure and I get the username and password prompt again. It never gets into ROMMON, so I can not input the commands in step 5.

Re: 2821 Router with unknown username and password

Hi,

There is either one of 2 issues:

1. Either you are not able to do a break, and accordingly please check this doc:

http://www.cisco.com/en/US/products/hw/routers/ps133/products_tech_note09186a0080174a34.shtml

2. Service password-recovery is disabled, and if thus please check the following doc:

http://www.cisco.com/en/US/products/sw/iosswrel/ps5413/products_feature_guide09186a00802a1e76.html#wp1027258

HTH,

Mohammed Mahmoud.

531
Views
0
Helpful
3
Replies