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4500 Standby Supervisor Continuously Rebooting

Hello Guy's

We seem to be having an issue with one of our 4500's, our standby supervisor is continuously rebooting:

*Feb 27 09:47:29.387: %C4K_REDUNDANCY-6-DUPLEX_MODE: The peer Supervisor has been detected

*Feb 27 09:47:44.891: %C4K_IOSMODPORTMAN-6-MODULEONLINE: Module 4 (WS-X4515 S/N: JAB071104QG Hw: 1.2) is online

*Feb 27 09:47:44.903: %C4K_REDUNDANCY-6-MODE: ACTIVE supervisor initializing for sso mode

*Feb 27 09:47:45.467: %C4K_REDUNDANCY-3-COMMUNICATION: Communication with the peer Supervisor has been established

*Feb 27 09:47:52.919: %C4K_REDUNDANCY-5-CONFIGSYNC: The bootvar has been successfully synchronized to the standby supervisor

*Feb 27 09:47:52.919: %C4K_REDUNDANCY-5-CONFIGSYNC: The config-reg has been successfully synchronized to the standby supervisor

*Feb 27 09:47:52.923: %C4K_REDUNDANCY-5-CONFIGSYNC: The startup-config has been successfully synchronized to the standby supervisor

*Feb 27 09:47:53.259: %C4K_REDUNDANCY-5-CONFIGSYNC: The private-config has been successfully synchronized to the standby supervisor

*Feb 27 09:47:56.275: %C4K_REDUNDANCY-5-CONFIGSYNC_RATELIMIT: The vlan database has been successfully synchronized to the standby supervisor

*Feb 27 09:48:14.967: %ISSU-3-FAILED_TO_ALLOC_FUNCT_UNDER_ENTITY: Can not allocate ID32 space under client XDR Proc Priority ISSU client(2022) and entity(1)

-Traceback= 101C72D0 101C77FC 1029ACC0 102B2E88 102AB7AC 102A07F8 102ABB8C 102ABCE0 102AEC48 102AEE2C 10012BC8 102B399C 10F2425C 10010BC8 10010F70 1083D220

I have replaced the supervisor board but the issue still persists, hopefully this isnt a issue with the backplane but if someone could offer a suggestion it would help tremendously.

The key line seems to to be:

*Feb 27 09:48:14.967: %ISSU-3-FAILED_TO_ALLOC_FUNCT_UNDER_ENTITY: Can not allocate ID32 space under client XDR Proc Priority ISSUclient(2022) and entity(1)

Heres the redundancy cfg:

redundancy

mode sso

main-cpu

  auto-sync startup-config

  auto-sync config-register

  auto-sync bootvar

  auto-sync standard

Here is the output from the standby while booting up:

******** The system will autoboot now ********

config-register = 0x2102

Autobooting using BOOT variable specified file.....

Current BOOT file is --- bootflash:cat4500-entservices-mz.150-2.SG.bin

Rommon reg: 0x5F004380

###########

k2diags version 5.7

prod: WS-X4515  part: 73-7785-06  serial: JAB071104QG

Power-on-self-test for Module 4:  WS-X4515

Port/Test Status: (. = Pass, F = Fail, U = Untested)

Reset Reason: OtherSupervisor

Cpu Subsystem Tests ...

seeprom: . temperature_sensor: . eobc: .

Port Traffic: L2 Serdes Loopback ...

0: .  1: .  2: .  3: .  4: .  5: .  6: .  7: .  8: .  9: . 10: . 11: .

12: . 13: . 14: . 15: . 16: . 17: . 18: . 19: . 20: . 21: . 22: . 23: .

24: . 25: . 26: . 27: . 28: . 29: . 30: . 31: .

Port Traffic: L2 Asic Loopback ...

0: .  1: .  2: .  3: .  4: .  5: .  6: .  7: .  8: .  9: . 10: . 11: .

12: . 13: . 14: . 15: . 16: . 17: . 18: . 19: . 20: . 21: . 22: . 23: .

24: . 25: . 26: . 27: . 28: . 29: . 30: . 31: .

Port Traffic: L3 Asic Loopback ...

0: .  1: .  2: .  3: .  4: .  5: .  6: .  7: .  8: .  9: . 10: . 11: .

12: . 13: . 14: . 15: . 16: . 17: . 18: . 19: . 20: . 21: . 22: . 23: .

24: . 25: . 26: . 27: . 28: . 29: . 30: . 31: .

Switch Subsystem Memory ...

1: .  2: .  3: .  4: .  5: .  6: .  7: .  8: .  9: . 10: . 11: . 12: .

13: . 14: . 15: . 16: . 17: . 18: . 19: . 20: . 21: . 22: . 23: . 24: .

25: . 26: . 27: . 28: . 29: . 30: . 31: . 32: . 33: . 34: . 35: . 36: .

37: . 38: . 39: . 40: . 41: . 42: . 43: . 44: . 45: . 46: . 47: . 48: .

49: . 50: . 51: . 52: . 53: . 54: . 55: .

Netflow Services Card:  WS-F4531 ...

se: . cf: . 56: . 57: . 58: . 59: . 60: . 61: . 62: . 63: . 64: . 65: .

66: . 67: . 68: . 69: .

Module 4 Passed

Exiting to ios...

Rommon reg: 0x5F000380

####################################################

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco IOS Software, Catalyst 4500 L3 Switch Software (cat4500-ENTSERVICES-M), Version 15.0(2)SG, RELEASE SOFTWARE (fc4)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2011 by Cisco Systems, Inc.

Compiled Tue 26-Apr-11 15:25 by prod_rel_team

Image text-base: 0x10000000, data-base: 0x1219C7B0

Testing packet buffer memory: 00000      000000      000512      001024      001536      002048      002560      003072      003584      004096      004608      005120      005632      006144      006656      007168      007680      008192      008704      009216      009728      010240      010752      011264      011776      012288      012800      013312      013824      014336      014848      015360      015872      016384      016896      017408      017920      018432      018944      019456      019968      020480      020992      021504      022016      022528      023040      023552      024064      024576      025088      025600      026112      026624      027136      027648      028160      028672      029184      029696      030208      030720      031232      031744      032256      032768      033280      033792      034304      034816      035328      035840      036352      036864      037376      037888      038400      038912      039424      039936      040448      040960      041472      041984      042496      043008      043520      044032      044544      045056      045568      046080      046592      047104      047616      048128      048640      049152      049664      050176      050688      051200      051712      052224      052736      053248      053760      054272      054784      055296      055808      056320      056832      057344      057856      058368      058880      059392      059904      060416      060928      061440      061952      062464      062976      063488      064000      064512      065024      065536..done

All packet buffers passed.

***********************************

*       STANDBY SUPERVISOR        *

*     REDUNDANCY mode is SSO      *

*        Continue bootup          *

***********************************

cisco WS-C4507R+E (MPC8245) processor (revision 5) with 524288K bytes of memory.

Processor board ID FOX1438G559

MPC8245 CPU at 333Mhz, Supervisor IV

Last reset from Redundancy Reset

48 FastEthernet interfaces

100 Gigabit Ethernet interfaces

403K bytes of non-volatile configuration memory.

**********************************************************

*                                                        *

* Welcome to Rom Monitor for WS-X4515 System.            *

* Copyright (c) 2002 by Cisco Systems, Inc.              *

* All rights reserved.                                   *

*                                                        *

**********************************************************

Rom Monitor Program Version 12.1(12r)EW

Board type 2, Board revision 5

Swamp FPGA revision 24, Dagobah FPGA revision 95

MAC Address  : 00-0a-41-c9-a9-ee

Ip Address   : Not set.

Netmask      : Not set.

Gateway      : Not set.

TftpServer   : Not set.

Main Memory  : 512 MBytes

***** The system will autoboot in 5 seconds *****

Type control-C to prevent autobooting.

. . . . .

******** The system will autoboot now ********

config-register = 0x2102

Again any suggestions?

Neil

Regards Neil http://uk.linkedin.com/pub/neil-grant/20/5b0/267
Everyone's tags (3)
6 REPLIES

4500 Standby Supervisor Continuously Rebooting

Here's what I found on this error:

Error Message    %ISSU-3-FAILED_TO_CREATE_ID32_SPACE: Failed to create ID32 space. 

Explanation    Failed to create ID32 space.

Recommended Action    Enter the show proc mem or show buffs command to check if memory or  buffer is full. Shuting down unused tasks or resetting cards usually can recover a memory leak  problem. If this message recurs, copy the message exactly as it appears on the console or in the  system log. Research and attempt to resolve the issue using the tools and utilities provided at  http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying  information. Search for resolved software issues using the Bug Toolkit at  http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance,  open a case with the Technical Assistance Center via the Internet at  http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support  representative and provide the representative with the information you have gathered. Attach the  following information to your case in nonzipped, plain-text (.txt) format: the output of the show  logging and show tech-support commands and your pertinent troubleshooting logs.

HTH, John *** Please rate all useful posts ***
New Member

4500 Standby Supervisor Continuously Rebooting

Thank you, at least I know where to look.

Regards Neil http://uk.linkedin.com/pub/neil-grant/20/5b0/267
Hall of Fame Super Gold

4500 Standby Supervisor Continuously Rebooting

Jake could be right.  Initially the redundant supervisor crashes (I don't know why and that's another thing to investigate) and creates a crashlog.  The supervisor continuously goes into this boot-crash-loop to the point that the bootflash gets full from the crashinfo file that it crashes some more.  So you need to pull this blade out, erase all the crashlog and try again. 

New Member

4500 Standby Supervisor Continuously Rebooting

Hi thanks for you input,

During our maintance window I replaced the standby supervisor (original now back inplace), without success should i have performed a hard reboot on the active supervisor?

I am also not seeing any Crashfiles in the bootflash:

Here are some more log messages which I am reseaching:

Feb 29 03:16:55.496: %C4K_REDUNDANCY-5-CONFIGSYNC_RATELIMIT: The vlan database has been successfully synchronized to the standby supervisor

*Feb 29 03:17:14.172: %ISSU-3-FAILED_TO_ALLOC_FUNCT_UNDER_ENTITY: Can not allocate ID32 space under client XDR Proc Priority ISSU client(2022) and entity(1)

-Traceback= 101C72D0 101C77FC 1029ACC0 102B2E88 102AB7AC 102A07F8 102ABB8C 102ABCE0 102AEC48 102AEE2C 10012BC8 102B399C 10F2425C 10010BC8 10010F70 1083D220

*Feb 29 03:17:14.172: %XDR-6-ISSUCLIENTABSENT: XDR client XDR Process Priority Client absent on slot 4. Client functionality may be affected.

*Feb 29 03:17:14.172: %XDR-6-ISSUCLIENTABSENT: XDR client FIBHWIDB broker absent on slot 4. Client functionality may be affected.

*Feb 29 03:17:14.172: %XDR-6-ISSUCLIENTABSENT: XDR client FIBIDB broker absent on slot 4. Client functionality may be affected.

*Feb 29 03:17:14.172: %XDR-6-ISSUCLIENTABSENT: XDR client FIBHWIDB Subblock broker absent on slot 4. Client functionality may be affected.

*Feb 29 03:17:14.172: %XDR-6-ISSUCLIENTABSENT: XDR client FIBIDB Subblock broker absent on slot 4. Client functionality may be affected.

*Feb 29 03:17:14.172: %XDR-6-ISSUCLIENTABSENT: XDR client Adjacency update absent on slot 4. Client functionality may be affected.

*Feb 29 03:17:14.172: %XDR-6-ISSUCLIENTABSENT: XDR client IPv4 table broker absent on slot 4. Client functionality may be affected.

*Feb 29 03:17:14.172: %XDR-6-ISSUCLIENTABSENT: XDR client CEF push absent on slot 4. Client functionality may be affected.

*Feb 29 03:17:15.636: %ISSU-3-BASE_CLIENT_CHECK_COMPATIBILITY: found at least one ISSU platform base client without compatible negotiation result

*Feb 29 03:17:15.640: %C4K_REDUNDANCY-3-PEER_RELOAD: The peer Supervisor is being reset because it failed during progression.

*Feb 29 03:17:16.612: %C4K_REDUNDANCY-3-COMMUNICATION: Communication with the peer Supervisor has been lost

*Feb 29 03:17:16.624: %C4K_REDUNDANCY-3-SIMPLEX_MODE: The peer Supervisor has been lost

Neil

Regards Neil http://uk.linkedin.com/pub/neil-grant/20/5b0/267
New Member

4500 Standby Supervisor Continuously Rebooting

show processes memory sorted

Processor Pool Total:  479652916 Used:  164454576 Free:  315198340

PID TTY  Allocated      Freed    Holding    Getbufs    Retbufs Process

   0   0  145937412    3498280  120224360          0          0 *Init*         

   0   0 2697817556 3238587556   23883916 1876136362  311186872 *Dead*         

128   0 2007874728  311645132    7107316  689816460   34177576 IPC LC Message H

  57   0 3321513832 3741266720    1051512 1307685824 1727760464 Cat4k Mgmt HiPri

  12   0  783812868 3296966048     490864 2726143136   73117392 RF Slave Main Th

  58   0   12055568     163032     409192          0          0 Cat4k Mgmt LoPri

241   0   87475512   87120284     402756          0          0 SNMP ENGINE    

  14   0     282564       1236     314584          0          0 ARP Input      

193   0     239260          0     275184      99792          0 EEM ED Syslog  

127   0 2627329676  548839204     263920 2023815936  163727512 XDR mcast      

161   0    1442224       6776     251628          0          0 IP RIB Update  

164   0     243360        204     248536          0          0 CEF: IPv4 proces

201   0   48980052   47650648     241220          0          0 EEM Server     

  30   0  961057708  408369832     206980  857292492    5357520 IPC Seat Manager

  19   0     149968     479788     143604          0      96076 Entity MIB API 

  55   0     158292        180     131188          0          0 DHCPD Receive  

184   0     228728     135396     113432       2340          0 VLAN Manager   

  49   0 3144047776 2007611140     111920  723427992 3398155880 cpf_msg_rcvq_pro

100   0      71308          0     104232          0          0 Switch Backup In

  56   0  667799756          0      98988          0          0 Network-rf Notif

205   0     100192      24632      95720          0          0 Call Home proces

110   1      67932      47972      80780          0          0 Virtual Exec   

109   0  656319360  358647976      80384     142128          0 CDP Protocol   

183   0    2697428    4953828      68156          0          0 PM Callback    

  92   0     309720      47732      57844          0          0 DTP Protocol   

   1   0  927618516 3403126740      57240          0          0 Chunk Manager  

148   0    1214404    9734840      53604          0          0 IGMPSN L2MCM   

153   0    1213692    9673240      53468          0          0 MLDSN L2MCM    

138   0          0          0      50924          0          0 COPS           

  11   0          0          0      50924          0          0 Crash writer   

  62   0 1131431812  191742540      48468      12756          0 RF Master Main T

236   0      11384          0      47308          0          0 BGP Scanner    

143   0      13208        180      45952          0          0 REP BPA/EPA Proc

223   0     136112      30628      44316      50760          0 LACP Protocol  

  61   0 1749273276  204653868      44288  620834520    9388416 GalRedMsgProc  

  44   0      16700      65724      44164       2268          0 IF-MGR control p

  32   0  446419352  133796896      43896          0          0 client_entity_se

   4   0      68380      61540      43740          0          0 Deferred Events

210   0       7456          0      43380          0          0 EEM ED IOSWD   

203   0      11696       1668      42952          0          0 EEM Policy Direc

  69   0  854238232 3140895336      42332          0 1761647700 RedStateMonitor

160   0       5792          0      41716          0          0 IP Background  

116   0   22778480     169680      41348    6726600          0 IP Input       

PID TTY  Allocated      Freed    Holding    Getbufs    Retbufs Process

204   0  102915072  102912804      41192          0          0 Syslog         

215   0       5208          0      41132          0          0 EEM ED Timer   

214   0       5056          0      40980          0          0 EEM ED SNMP    

207   0       5044          0      40968          0          0 EEM ED CLI     

213   0       5484        416      40960          0          0 EEM ED RF      

194   0       4980          0      40904          0          0 EEM ED Routing 

  78   0       4980          0      40904          0          0 EEM ED MAT     

217   0       4904          0      40828          0          0 EEM ED SNMP Noti

218   0       4904          0      40828          0          0 EEM ED Test    

  76   0       4904  297440796      40828          0          0 EEM ED ND      

202   0       4904          0      40828          0          0 EEM ED RPC     

208   0       4904          0      40828          0          0 EEM ED Counter 

209   0       4904          0      40828          0          0 EEM ED Interface

  77   0       4904          0      40828          0          0 EEM ED Identity

211   0       4904          0      40828          0          0 EEM ED None    

212   0       4904          0      40828          0          0 EEM ED OIR     

216   0       4904          0      40828          0          0 EEM ED SNMP Obje

221   0       4904          0      40828          0          0 EM ED GOLD     

220   0       4904          0      40828          0          0 EEM ED Env     

219   0       4904          0      40828          0          0 EEM ED Config  

242   0        964          0      39888          0          0 IP SNMPV6      

239   0 2583688448 2583682088      39824          0          0 IP SNMP        

  38   0     394368      16760      39536     254520          0 Net Background 

190   0        504        368      39212          0          0 Collection proce

  39   0 1240205236 1240204996      39164          0          0 IDB Work       

115   0        420        204      39140          0          0 CEF switching ba

119   0        396        180      39140          0          0 ADJ resolve proc

124   0        420    4253708      39140          0          0 CEF background p

   8   0   15960992   51991588      39120   13335960   41266672 Pool Manager   

  18   0          0          0      38924          0          0 Policy Manager 

  66   0 2006372760          0      38924          0          0 RFS server proce

  40   0        180        180      38924          0          0 Logger         

244   0          0          0      38924          0          0 SNMP Traps     

243   0          0          0      38924          0          0 SNMP ConfCopyPro

  85   0        180      10452      38924          0          0 Auth Manager   

132   0          0     232704      38924          0          0 TCP Timer      

133   0   45223092   13855584      38924          0          0 TCP Protocols  

191   0          0          0      38924          0          0 Test AAA Client

  79   0        180        180      38924          0          0 Ethernet CFM   

  80   0        180        180      38924          0          0 Ethernet Timer C

  81   0        180        180      38924          0          0 Ethernet Msec Ti

240   0       8404          0      38924          0          0 PDU DISPATCHER 

  67   0  489766076   27954608      38332  371531256    1224576 RTTYS Process  

  46   0  216889516  115851784      37836          0          0 ISSU PROCESS IPC

135   0       1872          0      37796          0          0 HTTP CORE      

  47   0  219924772  122956676      37768          0          0 PrstVbl IPC Msg

PID TTY  Allocated      Freed    Holding    Getbufs    Retbufs Process

140   0       4720          0      37644          0          0 Probe Input    

112   0       4924        204      37644          0          0 AAA Dictionary R

234   0     116336      25928      36832          0          0 BGP Router     

232   0    1060812          0      35976          0          0 BGP Scheduler  

235   0          0          0      35924          0          0 BGP I/O        

  82   0        180        180      35924          0          0 Ethernet OAM Pro

222   0          0          0      35924          0          0 IPv6 RIB Event H

  52   0   37930968   37019232      35924          0          0 IP Admission HA

  41   0     428160      11348      35924          0        756 TTY Background 

125   0          0          0      35924          0          0 IP IRDP        

118   0        180        180      35924          0          0 IP ARP Track   

  50   0  278140544        180      35924  224416308          0 IP Host Track HA

  99   0        180        180      35924          0          0 IP Host Track Pr

114   0        180        180      35924          0          0 EAPoUDP Process

157   0       2604        180      35348          0          0 L2TRACE SERVER 

150   0       9468       5896      35016          0          0 IGMPSN         

  98   0       1900        180      34644          0          0 UDLD           

172   0       1880        180      34624          0          0 LDAP process   

174   0       1880        180      34624          0          0 TPLUS          

   6   0  455355060  429932528      34216          0          0 IPC ISSU Receive

  63   0    4521392        736      33860    3648216          0 RF Master Status

  51   0   20412652   23146292      33736     327240          0 ARP HA         

   3   0   15064392          0      33656          0          0 CEF RP IPC Backg

165   0        280          0      33204          0          0 ADJ background 

  87   0      10720        180      33192          0          0 Dot1x Mgr Proces

147   0        396        180      33140          0          0 Dot1x Supplicant

189   0        216          0      33140          0          0 DATA Collector 

188   0        216          0      33140          0          0 DATA Transfer Pr

197   0        216          0      33140          0          0 Online Diag CNS

196   0        216          0      33140          0          0 Online Diag CNS

227   0        216          0      33140          0          0 DHCPD Database 

182   0  209201480  209201808      33140          0          0 Online Diag EEM

146   0        396        180      33140          0          0 Dot1x Supplicant

145   0        396        180      33140          0          0 Dot1x Supplicant

123   0   14789188        180      33140      49140          0 Spanning Tree  

  96   0        216          0      33140          0          0 Port-Security  

  13   0  692507500   19607216      33132    4911060          0 ifIndex Receive

122   0    2055268    1582952      32968          0          0 SpanTree Helper

178   0        136        476      32968          0          0 DiagCard2/-1   

224   0          0          0      32952          0          0 Call Home Timer

225   0     173844          0      32948     140316          0 GalRedConfSynPlf

106   0          0          0      32948          0          0 AAA System Acct

231   0          0       4680      32940          0          0 IP Flow Top Talk

130   0   15971044   15907828      32924      51024          0 XDR RP backgroun

131   0          0          0      32924          0          0 XDR RP Test Back

129   0          0          0      32924          0          0 XDR RP Ping Back

PID TTY  Allocated      Freed    Holding    Getbufs    Retbufs Process

  53   0    4280984    3095120      32924      25512          0 DHCPC HA       

134   0          0          0      32924          0          0 Socket Timers  

126   0          0          0      32924          0          0 AAA HA INT     

136   0        180        180      32924          0          0 Cluster L2     

137   0          0          0      32924          0          0 Cluster RARP   

  54   0    4132996    3006136      32924          0          0 DHCPD HA       

139   0          0          0      32924          0          0 ECFM HA IPC flow

  59   0          0          0      32924          0          0 Galios Reschedul

141   0          0          0      32924          0          0 RARP Input     

142   0        180        180      32924          0          0 REP LSL Proc   

  60   0          0          0      32924          0          0 IOS ACL Helper 

144   0          0          0      32924          0          0 Critical Auth  

117   0          0          0      32924          0          0 ICMP event handl

  64   0          0          0      32924          0          0 Net Input      

113   0          0          0      32924          0          0 DHCP Snooping  

  48   0 2721462760          0      32924  537466768          0 cpf_msg_holdq_pr

149   0       6912       6912      32924          0          0 IGMPSN MRD     

111   0          0 1464551952      32924          0 1159578104 cpf_process_tpQ

151   0          0          0      32924          0          0 IGMPQR         

  65   0        180        180      32924          0          0 Compute load avg

108   0          0          0      32924          0          0 IP Admin SM Proc

154   0          0          0      32924          0          0 MRD            

155   0          0          0      32924          0          0 MLD_SNOOP      

156   0          0          0      32924          0          0 RETRY_REPOPULATE

107   0          0          0      32924          0          0 Auth-proxy AAA B

158   0          0          0      32924          0          0 DHCP Snooping HA

105   0          0          0      32924          0          0 ACCT Periodic Pr

104   0          0          0      32924          0          0 AAA ACCT Proc  

  45   0          0          0      32924          0          0 IF-MGR event pro

162   0          0          0      32924          0          0 HSRP HA        

163   0  211337140  211337140      32924          0          0 QoS stats proces

  43   0      68484       3996      32924      55276          0 Per-minute Jobs

103   0        180        180      32924          0          0 AAA Server     

166   0          0          0      32924          0          0 CFMPAL Process 

167   0          0          0      32924          0          0 EPM MAIN PROCESS

168   0          0          0      32924          0          0 EM Background Pr

169   0     555084     160040      32924          0          0 LOCAL AAA      

170   0        180        180      32924          0          0 ENABLE AAA     

171   0        180        180      32924          0          0 LINE AAA       

102   0        180        180      32924          0          0 Ethchnl        

173   0          0          0      32924          0          0 EnergyWise incre

101   0          0          0      32924          0          0 MMN bkgrd proces

175   0        180        180      32924          0          0 REP Switch Helpe

176   0        180        180      32924          0          0 DHCP Security He

177   0        136        444      32924          0          0 DiagCard1/-1   

  68   0   36896876   33807684      32924          0       4252 IPC Apps Task  

PID TTY  Allocated      Freed    Holding    Getbufs    Retbufs Process

179   0        136        476      32924          0          0 DiagCard3/-1   

180   0          0        300      32924          0          0 DiagCard4/-1   

181   0        136        476      32924          0          0 DiagCard5/-1   

  97   0        180        180      32924          0          0 EFP Errd       

  42   0       4676       4676      32924          0          0 Per-Second Jobs

  95   0          0          0      32924          0          0 PPCP RP Stats Ba

185   0        180        180      32924          0          0 dhcp snooping sw

186   0        180       8840      32924          0          0 VTP Trap Process

187   0          0          0      32924          0          0 SNMP Timers    

  94   0          0          0      32924          0          0 EAP Test       

  93   0          0          0      32924          0          0 EAP Framework  

  37   0          0          0      32924          0          0 Critical Bkgnd 

  91   0          0      65580      32924          0          0 802.1x switch  

192   0     309120    1817864      32924          0          0 AAA SEND STOP EV

  36   0        180        180      32924          0          0 GraphIt        

  35   0          0          0      32924          0          0 Dynamic ARP Insp

195   0          0          0      32924          0          0 Syslog Traps   

  90   0          0          0      32924          0          0 802.1x Webauth F

  89   0          0          0      32924          0          0 AUTH POLICY Fram

198   0        180        180      32924          0          0 SPAN switch    

199   0          0          0      32924          0          0 IP SLAs Ethernet

200   0          0          0      32924          0          0 IP SLAs AutoEthe

  34   0          0          0      32924          0          0 ARP Snoop      

  33   0          0          0      32924          0          0 SERIAL A'detect

  31   0       1164       1164      32924          0          0 PrstVbl        

  29   0          0          0      32924          0          0 IPC Deferred Por

  28   0          0          0      32924          0          0 IPC Seat TX Cont

  88   0          0          0      32924          0          0 MAB Framework  

  27   0          0          0      32924          0          0 IPC Managed Time

  26   0    2485944    1540876      32924    1553256     962748 IPC Periodic Tim

  25   0          0          0      32924          0          0 IPC Zone Manager

  24   0 1231441160          0      32924  993438168          0 IPC Session Serv

  23   0          0          0      32924          0          0 IPC Dynamic Cach

  22   0          0          0      32924          0          0 IPC Mcast Pendin

  21   0          0          0      32924          0          0 IPC Event Notifi

  20   0          0          0      32924          0          0 IFS Agent Manage

  17   0        180        180      32924          0          0 AAA high-capacit

  16   0          0          0      32924          0          0 AAA_SERVER_DEADT

  15   0          0          0      32924          0          0 CEF MIB API    

  86   0        180        180      32924          0          0 CMD HANDLER    

  10   0        180        180      32924          0          0 Serial Backgroun

   9   0        180        180      32924          0          0 Timers         

   7   0          0        468      32924          0          0 Check heaps    

  84   0        180        180      32924          0          0 REP Topology cha

  83   0          0          0      32924          0          0 PPPOE IA       

  71   0          0          0      32924          0          0 BACK CHECK     

PID TTY  Allocated      Freed    Holding    Getbufs    Retbufs Process

  72   0          0          0      32924          0          0 AggMgr Process 

226   0          0          0      32924          0          0 DHCPD Timer    

  73   0          0          0      32924          0          0 Transport Port A

  75   0          0          0      32924          0          0 SFF8472        

  74   0          0          0      32924          0          0 HC Counter Timer

152   0  193819524       1480      32924          0          0 IGMPSN-HA      

159   0        180        180      32924          0          0 ATIP_UDP_TSK   

121   0          0          0      32924          0          0 IPv6 ping proces

   5   0          0          0      32924          0          0 Retransmission o

237   0          0          0      32924          0          0 TCP Listener   

120   0        420        204      30140          0          0 ADJ NSF process

   2   0        180        180      29984          0          0 Load Meter     

206   0          0          0      29924          0          0 System polling 

  70   0          0          0      27672          0          0 HA-IDB-SYNC    

   0   0      12248 2752120456      12248          0          0 *Sched*        

230   0   29391212   27398288      11388       5076          0 OSPF-100 Router

228   0       1788    1854716      11156          0          0 OSPF-100 Hello 

229   0       6556      24428      11116          0          0 OSPF-102 Hello 

233   0      40368      99204      10128          0          0 OSPF-102 Router

                                164237576 Total

Regards Neil http://uk.linkedin.com/pub/neil-grant/20/5b0/267
Cisco Employee

4500 Standby Supervisor Continuously Rebooting

Hello,

In order to resolve this leak, try to follow below procedure;

.         Power down the switch

.         Reseat both supervisors together

.         Power on the switch

After that, if the two SUPs are detected normally, monitor memory

usage to see if leak happens again, in order to identify bugs related. You can check following logs for it:

.         Show clock

.         Show memory statistics

.         Show proc memory sorted

Hope this helps,

Nik

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