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ATM CBR

I have cisco 2811 with cbr configured on atm interface,the CBR is also configured on service provider as well.Huge number of CRC errors are seen on 2811 atm interface.The provider has changed the card and atm interface but no luck.When provider changed cbr to vbr-nrt on his side and cbr still on 2811 side,crc disappeared.The problem is resolved by making vbr-nrt on provider side but its not clear how its fixed by vbr-nrt on provider side and cbr on 2811 side.Any one faced this issue?

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