Blocked by CANTV

[redcoruna]

Dear friends,

My company has since January 2008 a new ASN and range IP, that RIPE NCC has provided.

The issue is that CANTV that is a service provider of Venezuela have blocked this range ip from the year 2004. I and my providers of transit ip have tried to contact with they but We have not been answered.

Their website show:

"92.43.16.1 :4:92.43.16.1 IANA - Reserved (Sep 81) - 1099947465"

* Esta entrada se incluyó en nuestra base de datos el lunes, noviembre 8, 16:57:45 2004 (-0400)

What can I do?

Thank You,

Regards.

[paolo bevilacqua]

Hola,

I looked in some looking glass, seems you're OK. I have some routers in venezuela, if you remind me I'll try to trace from there on tuesday.

[redcoruna]

Hi,

Also I tried in some looking glass of America Latina and the result is successful.

I think that the problem is in dns servers of CANTV because I tried doing a traceroute to a domain and failure, but to a IP is sucessful.

Know any telephone or email address?

I sent:

abuse@cantv.net

dnsbls@seguridad.cantv.com.ve,

soporte@cantv.net,

security@cantv.net,

soporteinternet@cantv.net,

feedback@seguridad.cantv.com.ve

[luismarinaray]

Hola,

Yo estoy en Venezuela y si le sirve de algo

le estoy copiando la traza parcial de mi estacion de trabajo.

1 mi estacion

2 mi default router

4 8 ms * 8 ms cnt-00-tge1-0-0.gw.cantv.net [200.44.43.85]

5 9 ms 8 ms 9 ms cri-00-pos1-0-0.border.cantv.net [200.44.43.50]

6 59 ms 59 ms 60 ms sl-gw31-nyc-5-0-0.sprintlink.net [144.223.26.217

7 69 ms 69 ms 68 ms sl-bb27-nyc-12-0.sprintlink.net [144.232.13.35]

8 69 ms 69 ms 68 ms sl-bb24-nyc-8-0.sprintlink.net [144.232.13.173]

9 74 ms 74 ms 74 ms 144.232.18.102

10 75 ms * 74 ms te9-1.mpd01.jfk05.atlas.cogentco.com [154.54.24.

3]

11 74 ms 74 ms 73 ms te9-2.ccr04.jfk02.atlas.cogentco.com [130.117.0.

3]

12 * 150 ms 283 ms te7-2.mpd02.par01.atlas.cogentco.com [154.54.1.2

]

13 258 ms 150 ms 149 ms te3-1.mpd01.par02.atlas.cogentco.com [130.117.1.

29]

14 173 ms 173 ms 174 ms te7-2.mpd02.mad05.atlas.cogentco.com [130.117.0.

1]

15 182 ms 173 ms 172 ms vl3494.mpd01.mad05.atlas.cogentco.com [130.117.2

37]

16 173 ms 175 ms 174 ms 92.43.16.1

Traza completa.

[redcoruna]

Hola Luis,

Gracias por la info, yo hice un tracer inverso a 200.44.43.85 y llego perfectamente.

Al final va a ser problema de las DNS, puedes hacer un dig o un nslookup a redcoruna.com y ver si te resuelve.

Si no te resuelve me puedes indicar cual es el telefono de atención al cliente de CANTV. Porque por email no hay forma de que contesten.

Gracias por todo.