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Community Member

Can?t recover password

We have a used Cisco 1720 router. No one knows the password. I am trying to recover the password, but I can?t. I press Break on the terminal (windows XP, 2000) keyboard within 60 seconds while turn on the router, but the router still loads the image and ask for the password. I have tried Ctrl+Break, Shift+Break, Shift+F5. I also tried 3 computers. Any suggestion.

1 ACCEPTED SOLUTION

Accepted Solutions
Bronze

Re: Can?t recover password

Hello,

What terminal program are you using? Are you coming in through the console port or the aux?

I would try another terminal program such as TeraTerm if you are having problems with all three computers and see if that helps.

The break key sequences for TeraTerm and other programs are here:

http://www.cisco.com/warp/public/701/61.html

Let me know how it goes.

Thank you,

Michael.

2 REPLIES
Bronze

Re: Can?t recover password

Hello,

What terminal program are you using? Are you coming in through the console port or the aux?

I would try another terminal program such as TeraTerm if you are having problems with all three computers and see if that helps.

The break key sequences for TeraTerm and other programs are here:

http://www.cisco.com/warp/public/701/61.html

Let me know how it goes.

Thank you,

Michael.

Community Member

Re: Can?t recover password

teraterm works. Thank you very much.

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