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CCNA pdf certification recover help please

Hi, i passed my CCNA certification exam on march 3 2013, i ordered my CCNA printable certificate through email, and cisco sent me a mail in which there were a url where i can download the certificate, now 2 days ago my hard disk crashed and i lost all my data along with my PDF certificate. now when i went to the cisco link again to download the certificate it said that my 60 days to download the certificate is over. can somebody please tell me what should i do to get another download link or where can i get the printable certificate again?

7 REPLIES

CCNA pdf certification recover help please

hi,

i'm sorry to hear your misfortune with your HD.

you'll need to order/pay for additional certificate request using this URL:

https://i7lp.integral7.com/durango/do/login?ownername=cisco&usertype=candidate

New Member

CCNA pdf certification recover help please

hi jhon, thank you very much for your reply..i actually went to the site you gave me and ordered 1 PDF certificate and it cost me $0, i got a mail conferming that i ordered. is this ok?, now should i wait for the certicfication email to arrive?

i am confused because the 1st time when i passed and orderd the certificate i didn't got this confermation email rather after 5 days i got the electronic cert download link in a email

Re: CCNA pdf certification recover help please

yeah, you'll need to wait at least 6-8 weeks but i think it also depends from which country/location you're in. i usually get mine within a month.

i got burned twice for choosing the PDF copy option and just lately updated my profile to request for hard copy certs.

you can actually contact/log case with cisco cert support to make a follow up using this link:

http://ciscocert.force.com/english

good luck and please remember to rate useful post and marked resolved if it helped you. thanks!

edit: for PDF cert request, i think it'll be sent to your email in 3-5 working days.

Re: CCNA pdf certification recover help please

is there any  option to download our score card?

Re: CCNA pdf certification recover help please

AFAIK you can't. testing center proctor should be handing out this to you (printed copy) after taking the exam.

Re: CCNA pdf certification recover help please

if i missed the Mark sheet. then there is no way to get the mark sheet?

Re: CCNA pdf certification recover help please

you should contact the testing center instead if they're still keeping it.

like i mentioned, this should should be handed out after your exam.

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