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Community Member

CISCO 12000 Alarm card MBUS error message

Dear all,

I have this problem in my Cisco 12000 router. By SH version a problem will show in slot 24/25 of the alarm card instructing contact to an administrator.

I discovered by the show tech.

Please see below so that the MBUS agent of the alarm card shows unkown.

Please comment. I need help !

SLOT 24 (ALM 0 ): Alarm Module(16)

MAIN: type 64, 800-5570-05 rev C0

Deviation: 0

HW config: 0x00 SW key: 00-00-00

PCA: 73-4266-04 rev B0 ver 3

Design Release 1.0 S/N SAL1249CDXY

MBUS: Unknown (0) 00-0000-00 rev 70 dev 0

HW version 1.2 S/N XXXXXXXXXXXXXXX

Test hist: 0x00 RMA#: 00-00-00 RMA hist: 0x00

DIAG: Test count: 0x00000000 Test results: 0x00000000

EEPROM contents (hex):

00: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 04 04

10: 53 41 4C 31 32 34 38 42 53 53 57 00 00 00 00 00

20: 01 02 00 00 00 00 00 00 00 00 00 00 00 00 00 00

30: A5 A5 A5 A5 A5 A5 A5 A5 A5 A5 A5 A5 A5 A5 A5 A5

40: 00 40 01 00 00 49 00 10 AA 04 58 03 00 08 00 00

50: 03 20 00 15 C2 05 60 00 00 00 00 00 00 00 00 00

60: 53 41 4C 31 32 34 39 43 44 58 59 00 00 00 00 00

70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 DA 00 00

C0: 47 53 52 31 36 2D 41 4C 52 4D 00 00 00 00 00 00

D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

E0: 01

FRU: Linecard/Module: GSR16-ALRM=

MBUS Agent Software version 2.70 (RAM) (ROM version is 3.67)

SLOT 25 (ALM 1 ): Alarm Module(16)

MAIN: type 64, 800-5570-05 rev C0

Deviation: 0

HW config: 0x00 SW key: 00-00-00

PCA: 73-4266-04 rev B0 ver 3

Design Release 1.0 S/N SAL1249CDY1

MBUS: Unknown (0) 00-0000-16 rev 70 dev 0

HW version 1.2 S/N XXXXXXXXXX

Test hist: 0x00 RMA#: 00-00-00 RMA hist: 0x00

DIAG: Test count: 0x00000000 Test results: 0x00000000

EEPROM contents (hex):

00: 00 00 00 00 00 00 00 00 10 00 00 00 00 00 00 00

10: 53 41 4C 31 32 34 38 42 53 55 53 00 00 00 00 00

20: 01 02 00 00 00 00 00 00 00 00 00 00 00 00 00 00

30: A5 A5 A5 A5 A5 A5 A5 A5 A5 A5 A5 A5 A5 A5 A5 A5

40: 00 40 01 00 00 49 00 10 AA 04 58 03 00 08 00 00

50: 03 20 00 15 C2 05 60 00 00 00 00 00 00 00 00 00

60: 53 41 4C 31 32 34 39 43 44 59 31 00 00 00 00 00

70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 DA 00 00

C0: 47 53 52 31 36 2D 41 4C 52 4D 00 00 00 00 00 00

D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

E0: 01

FRU: Linecard/Module: GSR16-ALRM=

MBUS Agent Software version 2.70 (RAM) (ROM version is 3.67)

4 REPLIES
Hall of Fame Super Silver

Re: CISCO 12000 Alarm card MBUS error message

Hello Naresh,

you should have two Alarm Cards in your chassis.

check the state of all linecards with

sh gsr

sh diag summary

GSR FAQ

http://www.cisco.com/en/US/products/hw/routers/ps167/products_qanda_item09186a0080094a71.shtml

Hope to help

Giuseppe

Community Member

Re: CISCO 12000 Alarm card MBUS error message

Hi Giuseppe,

I have stated 2 alarm cards in my report.

Problem is that the system is not recognizing the MBUS Agent.

"MBUS: Unknown (0) 00-0000-16 rev 70 dev 0"

Regards

Naresh

Community Member

Re: CISCO 12000 Alarm card MBUS error message

see below the #sh gsr:

---------------------------

Slot 0 type = Modular SPA Interface Card

state = IOS RUN Line Card Enabled

subslot 0/0: SPA-4XOC3-POS-V2 (0x526), status is ok

subslot 0/1: SPA-4XOC3-POS-V2 (0x526), status is ok

subslot 0/2: Empty

subslot 0/3: Empty

Slot 1 type = Modular SPA Interface Card

state = IOS RUN Line Card Enabled

subslot 1/0: SPA-2XOC48POS/RPR (0x46F), status is ok

subslot 1/1: SPA-2XOC48POS/RPR (0x46F), status is ok

subslot 1/2: Empty

subslot 1/3: Empty

Slot 6 type = Performance Route Processor

state = ACTV RP IOS Running ACTIVE

Slot 7 type = Performance Route Processor

state = STBY RP IOS Running STANDBY

Slot 8 type = Modular SPA Interface Card

state = IOS RUN Line Card Enabled

subslot 8/0: SPA-5X1GE-V2 (0x50A), status is ok

subslot 8/1: SPA-5X1GE-V2 (0x50A), status is ok

subslot 8/2: Empty

subslot 8/3: Empty

Slot 9 type = Modular SPA Interface Card

state = IOS RUN Line Card Enabled

subslot 9/0: SPA-5X1GE-V2 (0x50A), status is ok

subslot 9/1: SPA-5X1GE-V2 (0x50A), status is ok

subslot 9/2: Empty

subslot 9/3: Empty

Slot 16 type = Clock Scheduler Card(16) OC-768E

state = Card Powered

Slot 17 type = Clock Scheduler Card(16) OC-768E

state = Card Powered PRIMARY CLOCK

Slot 18 type = Switch Fabric Card(16) OC-768

state = Card Powered

Slot 19 type = Switch Fabric Card(16) OC-768

state = Card Powered

Slot 20 type = Switch Fabric Card(16) OC-768

state = Card Powered

Slot 24 type = Alarm Module(16)

state = Card Powered

Slot 25 type = Alarm Module(16)

state = Card Powered

Slot 27 type = Bus Board(16)

state = Card Powered

Slot 28 type = Blower Module(16)

state = Card Powered

Slot 29 type = Blower Module(16)

state = Card Powered

-------------------------------

everything appears ok here. yet the #sh version output appears thus:

----------------------

Cisco Internetwork Operating System Software

IOS (tm) GS Software (C12KPRP-K3P-M), Version 12.0(33)S5, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2009 by cisco Systems, Inc.

Compiled Tue 04-Aug-09 16:43 by dchih

ROM: System Bootstrap, Version 12.0(20090302:133850) [rtauro-sw30346-33S 1.23dev(0.36)] DEVELOPMENT SOFTWARE

BOOTLDR: GS Software (C12KPRP-K3P-M), Version 12.0(33)S5, RELEASE SOFTWARE (fc1)

Router uptime is 1 hour, 25 minutes

Uptime for this control processor is 1 hour, 25 minutes

System returned to ROM by reload at 03:03:16 UTC Wed Sep 30 2009

System image file is "disk0:c12kprp-k3p-mz.120-33.S5.bin"

cisco 12816/PRP (MPC7457) processor (revision 0x00) with 3670016K bytes of memory.

MPC7457 CPU at 1263Mhz, Rev 1.2, 512KB L2, 2048KB L3 Cache

Last reset from power-on

Channelized E1, Version 1.0.

2 Route Processor Cards

2 Clock Scheduler Cards

3 Switch Fabric Cards

4 T1/E1 BITS controllers

4 ISE 10G SPA Interface Cards (12000-SIP-601)

3 Ethernet/IEEE 802.3 interface(s)

20 GigabitEthernet/IEEE 802.3 interface(s)

14 Packet over SONET network interface(s)

2043K bytes of non-volatile configuration memory.

982800K bytes of ATA PCMCIA card at slot 0 (Sector size 512 bytes).

65536K bytes of Flash internal SIMM (Sector size 256K).

Configuration register is 0x2102

WARNING: Unknown MBUS agent controller type, slot 24

Contact your technical support representative.

WARNING: Unknown MBUS agent controller type, slot 25

Contact your technical support representative.

----------------------------------

so why this warning??!!

Hall of Fame Super Silver

Re: CISCO 12000 Alarm card MBUS error message

Hello Naresh,

I've checked on a C12410 of our network

sh diag | beg SLOT 24

SLOT 24 (PS A1 ): Alarm Module(10)

MAIN: type 14, 800-8110-01 rev F0

Deviation: 0

HW config: 0x00 SW key: 00-00-00

PCA: 73-5331-03 rev D0 ver 3

Design Release 1.0 S/N SAL093483UH

MBUS: MBUS Agent (1) 73-2146-07 rev B0 dev 0

HW version 1.2 S/N SAL09295XMR

Test hist: 0x00 RMA#: 00-00-00 RMA hist: 0x00

DIAG: Test count: 0x00000000 Test results: 0x00000000

FRU: Linecard/Module: GSR10-ALRM=

MBUS Agent Software version 2.68 (RAM) (ROM version is 3.66)

SLOT 25 (PS A2 ): Alarm Module(10)

MAIN: type 14, 800-8110-01 rev F0

Deviation: 0

HW config: 0x00 SW key: 00-00-00

PCA: 73-5331-03 rev D0 ver 3

Design Release 1.0 S/N SAL093706KX

MBUS: MBUS Agent (1) 73-2146-07 rev B0 dev 0

HW version 1.2 S/N SAL09368UDG

Test hist: 0x00 RMA#: 00-00-00 RMA hist: 0x00

DIAG: Test count: 0x00000000 Test results: 0x00000000

FRU: Linecard/Module: GSR10-ALRM=

MBUS Agent Software version 2.68 (RAM) (ROM version is 3.66)

Open a Cisco Service Request with TAC asking informations and help.

Hope to help

Giuseppe

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