Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Cisco 1841 router + HWIC interface card

       Hello,

i have a 1841 cisco router and i recently purchased a 1 port HWIC wan interface card. My problem is that I cannot see the interface in my config file. Is there something i am missing?

Sincerely,

Gary           

8 REPLIES
Hall of Fame Super Silver

Cisco 1841 router + HWIC interface card

Hello Gary,

to check if new hardware is seen correctly you can use

show version

show hardware

show inventory ( if supported)

a new module never used does not appear in configuration file until you start to configure it

What HWIC module is and what IOS version are you running?

posting a show version would be a good idea to get better help

Hope to help

Giuseppe

New Member

Cisco 1841 router + HWIC interface card

Cisco 1-Port Fast Ethernet High-Speed WAN Interface Card - 1 x 10/100Base-TX LAN - HWIC

I will lookup the IOS version later today. I am away from my system.

New Member

Cisco 1841 router + HWIC interface card

CISCO IOS SOFTWARE, 1841 Software (C1841-IPBASE-M), Version 12.4(1c), RELEASE S)

ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)

Cisco 1841 (revision 7.0) with 114688K/16384K bytes of memory

Silver

Cisco 1841 router + HWIC interface card

Hi Gary,

HWIC-1FE on 1841 requires 12.4(20)T, as reported by this document:

http://www.cisco.com/en/US/prod/collateral/routers/ps5854/product_data_sheet0900aecd80581fe6_ps5855_Products_Data_Sheet.html

Cheers

Marco

Hall of Fame Super Gold

Cisco 1841 router + HWIC interface card

Update IOS.

New Member

Cisco 1841 router + HWIC interface card

I am away from my system at the moment. Updating the IOS is possible if I can download from Cisco, But they keep telling me that I need to have a valid service request and that takes me down a road of problems. I bought the router through a retail outlet, Newegg.com.

Hall of Fame Super Gold

Cisco 1841 router + HWIC interface card

That is correct. You can still acquire a support contract, for example

http://www.ithsc.com/ciscohardwaremaintenance/

New Member

Cisco 1841 router + HWIC interface card

I signed up at this site for a support contract to receive the updated IOS from Cisco. I have been waiting for close to 2 weeks for Cisco to honor this contract. Still nothing. What else can I do at this point?

5819
Views
0
Helpful
8
Replies