can some one provide me urgent support .
i have cisco 2821 router in my network and for the requiremet i have installed one dual port HWIC-2FE card .
in the show int and sh ip int br command it is not showing the newly installed FE but in the sh diag the following showing.
My Router has the version details below.
Cisco IOS Software, 2800 Software (C2800NM-ADVIPSERVICESK9-M), Version 12.4(11)XW9, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Sat 09-Aug-08 16:51 by prod_rel_team
ROM: System Bootstrap, Version 12.4(1r) [hqluong 1r], RELEASE SOFTWARE (fc1)
WIC Slot 2:
2 Port FE HWIC
WIC module not supported/disabled in this slot
Hardware Revision : 2.0
Top Assy. Part Number : 800-33018-01
Part Number : 73-12949-01
Board Revision : A0
Deviation Number : 0
Fab Version : 03
PCB Serial Number : FOC15372RF7
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Product (FRU) Number : HWIC-2FE
Version Identifier : V02
CLEI Code : COUIAFUCAB
Base MAC Address : 7081.0575.845f
MAC Address block size : 2
Connector Type : 01
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 05 3B 41 02 00 C0 46 03 20 00 80 FA 01
0x10: 82 49 32 95 01 42 41 30 88 00 00 00 00 02 03 C1
0x20: 8B 46 4F 43 31 35 33 37 32 52 46 37 03 00 81 00
0x30: 00 00 00 04 00 CB 92 48 57 49 43 2D 32 46 45 20
0x40: 20 20 20 20 20 20 20 20 20 89 56 30 32 20 D9 02
0x50: 40 C1 C6 8A 43 4F 55 49 41 46 55 43 41 42 CF 06
0x60: 70 81 05 75 84 5F 43 00 02 05 01 FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
please advice to bring the interface UP.
sh diag output showing below error.
WIC module not supported/disabled in this slot.
So if it is supported on this platform kindly insert in another slot and check.
Regards # Mahesh
I have installed on another slot found same problem.
Can you please advice the Interface Module supported by cisco 2821 Router.
Can you please provide me the Exat ios ver.
Go to the Cisco Download site and look under the 12.4T category. Choose the IOS of your choice from this category.
Will it work for me ?
DRAM:256 MB Flash:128 MB
58067.5859375 KB (59461208 bytes)
Thanks for the support I will use another IOS as my Router has 64 mb.
The IOS I Will use ---c2800nm-advsecurityk9-mz.124-24.T6.bin which is 36MB.
But my Router has free space only 5775360 bytes available so how to upgrade ?
simply type "yes" when you see prompt:
"Erase flash: before copying? [confirm]" y
It will erase flash and make space for new IOS.
I don’t get the option Erase Flash :before Copying .
Get the Error : %Error copying ftp://****:****@22.214.171.124/c2800nm-advsecurityk9-mz.124-24.T6.bin (Not enough space on device)
Please advice other options…..
The other option is to manually delete the existing image from flash and then copy the new image into flash.
I have done this many times and it works. Note that there is a potential problem with doing this - if the router were to reload for some reason after you have manually deleted the existing image and before the download of the new image has completed then the router will not have an image to boot. This is not likely but you do need to be aware of the possibility in deciding whether you want to use this option.
I have also done Earlier with my L3 SWITCH.
Still I want to know what is next if the Router reload before the new Image download on the Router.
Please provide guide line to perform.
If the router does reload before the new image is loaded then it will not be able to do a normal boot and will boot into rommon. From rommon you will need to load an image into flash. You may be able to use tftpdnld from rommon or you may need to use xmodem. If you have a local connection to the router from your PC this is not such a bit deal. If you are remote from the router then you will need to go to where the router is located.